Job Purpose: To provide support and leadership in the area of HR and Administration.


Core Characteristics:
These principles guide and identify us as colleagues and representatives of Living Water:

• Honor God
• Develop People
• Pursue Excellence
• Be Good Stewards

Key Responsibilities:
• Responsible for reception duties;
• Handle requests for information and data and resolve administrative problems and enquiries;
• Support the Country Director with travel arrangements;
• Research and assist the Country Director with the preparation of various documents and reports, including brochures/pamphlets;
• Prepare agendas/packages for meetings as required;
• Record and distribute meetings’ minutes
• Keep PUMPS information and records up to date, including reports, assets, etc.
• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and orders for supplies; verifying receipt of supplies;
• Prepare and maintain purchase requisitions, matching suppliers to fulfill purchase orders;
• Responsible for accurate and up to date HR files and records and general office files;
• Support the Finance Officer and Country Director as needed.
• Participate in the formulation of the company’s administrative policies;
• Coordinate all local recruitment requests, in consultation with line management: -
• Provide advice and assistance with writing job descriptions;
• Identify media/advertising sources and advertise vacancies in accordance with recruitment procedures, and deal promptly with all recruitment-related correspondence;
• Schedule and participate in all interviews;
• Complete reference checks and in consultation with the Country Director prepare contracts of employment;
• Inform unsuccessful candidates;
• Manage the induction /orientation program for all new and replacement employees;
• On completion of employment conduct exit interviews.
• Advise the Country Director on all aspects of the Labor Act ensuring that Living Water Haiti adheres to the correct legal context, local practice ensuring Living Water policies are considered on matters of employment practice (including salaries) for national staff;
• Together with the Country Director develop and implement the human resources policies such as conditions of employment, performance management, training and development and disciplinary procedures;
• Manage all aspects of payroll administration from payroll preparation to payment to employees
• Timely remittance of statutory payments to the relevant government authorities;
• Provide advice and assistance to all employees on pay and benefit systems;
• Establish and maintain a secure employee database, including manual files, for human resources and the administration function in accordance with Living Water standard procedures;
• Facilitate immigration procedures for expat staff including work permits, visas, and travel document acquisitions;
• Monitor the appraisal process and issue letters on performance in accordance with Living Water policy;
• Together with the Country Director handle complaints, disputes and grievances from staff, gathering the information, documenting and filing appropriately and if necessary consulting with a labor lawyer;
• Receive, record, and summarize leave (all types of leave) forms, and update the leave schedule regularly;
• Promote and maintain good employee and labor relations with the staff through various activities and intervention;
• Assist in promoting opportunities to encourage good practices among staff and in identifying issues/themes that would improve Living Water administrative policies and procedures;
• Contribute towards promoting and adhering to Living Water purpose, basis of faith, core values and operating principles;
• Ensure that human resources and administrative systems for the program are implemented properly and that a staff complies with the required policies and procedures.
• Supervise the cook/cleaner.
• Other tasks as assigned.

Knowledge and Experience:
• Formal qualification – Diploma/Degree
• Proficient in Microsoft programs
• Fluency in reading, writing and speaking English. French, Haitian Creole, a plus.
• Ability to maintain a high level of accuracy and confidentiality concerning all office information;
• Good verbal and written communication skills, as well as a diplomatic approach when dealing with people;
• Well structured and organized in coordinating and tracking tasks on-time;
• Good attention to detail.