The Operations Manager is responsible for ensuring the smooth operation of technical efforts and field activities by coordinating programmatic information and providing logistical and management support to facilitate the implementation of the activities of MSH Projects in Haiti. The Operations Manager oversees the office administration, procurement, facility management, transportation and dispatch system, and logistics of the MSH office in Haiti. In that capacity, s/he directs the units in charge of transportation and office administration. The Operations Manager supervises administrative staff and is responsible for ensuring that the operational and administrative functions adhere to standard MSH regulations, standard operating procedures (SOPs) and good business practice, and support the timely and effective implementation of the project’s technical scope of work.

1. Supervise the office administration, procurement, transportation, and logistics, including making necessary arrangements for project meetings/workshops and trainings.
2. Ensure the proper use, maintenance and repair of facilities and equipment, such as generators, vehicles, communication, computer units and peripherals, video and audio equipment, other office equipment, and air conditioners and heaters.
3. Supervise the management of the motor pool and dispatch team, and of international and domestic air travel arrangements and approvals.
4. Ensure that temporary duty visitors are received/accompanied at/to the airport, have safe and adequate transportation and accommodations during their stay.
5. With the COMU Director, approve all local and regional purchases as per defined threshold and in accordance with MSH SOPs for Procurement, and maintain tracking and documentation systems (e.g. inventory control system, procurement documentation tracking system, etc.) that will facilitate future processing, payment and audit requirements.
6. Manage all the custom clearance of all goods purchased outside of Haiti; help resolve international transport issues of said goods.
7. Develop and ensure implementation of regulations and procedures for local purchase, procurement and logistic management.
8. Maintain rigorous operations systems ensuring that systems are in place for the proper receipt, rotation and control of program’s materials.
9. Supervise office receptionist/administrative assistant and drivers.
10. Carry out other operations/office administration tasks as required.

1. Diploma in administration, accounting, business or public administration. Bachelor’s degree preferred
2. Significant office management experience, minimum of three years’ experience in a similar position with bookkeeping experience, preferably with an international organization.
3. Experience managing USAID-funded activities and thorough knowledge of procurement and inventory regulations and requirements.
4. Excellent cross-cultural communication and interpersonal skills demonstrated by ability to interact professionally with culturally and linguistically diverse staff, clients and consultants.
5. Strong leadership, analytical and organizational skills; demonstrated ability to direct a team and subordinates, be able to work independently, and manage a variety of activities with attention to detail.
6. Demonstrated ability to set priorities
7. Prior supervisory experience required
8. Expert skills in Excel spreadsheets, as well as Word; comfortable in a Windows PC environment. Quickbooks or similar accounting software knowledge a plus.
9. Excellent verbal and written communication skills in French with English language skills preferred