FH Culture
All we do, and how we do it, seeks to promote God’s beauty, goodness, and truth in a broken world. As such, we are defined by our ability to make people’s lives measurably better; our ability to deliver impact is the measure of our collective success. For we know that we are God’s handiwork, created in Christ Jesus to do good works, which God has already prepared in advance for us to do. At Food for the Hungry, we operate under a set of values called Heartbeat Values.

Job Summary
The Program Delivery Manager will support the Country Director in providing strategic leadership and management of all FH Haiti programs/projects activities. In close collaboration with the Country Director, the PDM will lead the program team in aligning the FH Haiti Program in line with the new program model and reimagination building blocks while also ensuring program quality across the country program, aligned with organizational goals, donor expectations, and the unique needs of Haitian communities.

Principal Responsibilities
Key Result #1 Strategy Development and Program Design (approximately 30% of time)
• In close collaboration with the country director, provide strategic direction of Haiti Programs implementation and foster program integration in line with existing Corporate Strategy, Heartbeat.
• In close collaboration with the CD, Technical specialists, and other departments develop and maintain an up-to-date country funding strategy to optimize income and plan to prioritize approaches to donors.
• Promote coordination and effective collaboration between stakeholders and the operational programs and ensure maximum synergy within the programs for maximum impact, influence, and scale-up of the program.
• Provide leadership to and management of ideal relief and development programming in Haiti including the timing of interventions, program design, targeting, securing of resources, implementation, and reporting.
• Ensure complete, timely, and accurate program documentation for all FH Haiti programs, including approved proposals and budgets, annual fiscal and narrative reports, resource requests, and capacity statements.

Key Result #2 Provide Leadership on Program Innovation, Knowledge Creation, and Learning (approximately 30% of time)

• Develop, strategize, and plan new interventions and products that will drive innovation in alignment with our FH strategic objectives and growth intentions.
• Identify new market spaces, market disruptions, and trends, searching for new opportunities for the organization.
• Coordinate and direct program-planning processes to ensure overall integration of programs, the proper understanding of program goals, objectives, intermediary results, and engagement and buy-in of all key stakeholders.
• Lead and/or oversee the development of research strategies and activities in line with organization strategy in partnership with other departments and external stakeholders.
• Ensure complete, timely, and accurate program documentation for all Programs, including annual fiscal and narrative reports, resource requests, and budgets.
• In coordination with the monitoring and evaluation Manager/Specialist/Coordinator/Officer, support active monitoring and evaluation of all programs and adjust improve program quality and organizational learning.
• Take the lead in establishing agreements and protocols with all technical partners (government line ministries, consortium partners, local partners, etc.)
• Oversee the submission of quality Program reports, ensuring timely submission in accordance with required reporting formats.
• Provide support in partner capacity assessments and developments, especially in areas where programs are implemented through partners.
Key Result #3 Representation and External Relations (approximately 10% of time).
• Support the Country Director with representation to the government at different government levels, helping to ensure constructive working relationships are maintained to allow expansion and growth of FH’s transformation development in Haiti.
• In conjunction with the Country Director and other staff, represent FH Haiti at relevant interagency technical networks and working groups as necessary.
• Support the Country Director in policy influencing (advocacy related to development initiatives) activities at the country and AP level
• Ensure effective communication and feedback between FH Haiti and other stakeholders

Key Result #4: Staff and Financial Management (approximately 30% of time).
• Lead and manage staff ensuring clarity over strategy, plans and priorities, providing supervision, guidance and mentoring, encouraging effective teamwork and inclusiveness and building a team spirit through regular meetings and events.
• Line manage the Sector Specialists, Program Area Managers and other program staff in the management and implementation of projects, ensuring adequate monitoring, reviewing progress, reviewing beneficiary feedback, identifying corrective actions required and capturing learning.
• Identify, assess, and mitigate programmatic and operational risks to ensure continuity, compliance, and successful delivery across country initiatives.
• Provide management support to direct reports in their management of others, and their implementation of objectives, work plans, and budgets.
• Provide spiritual leadership support to direct reports and other staff where appropriate.
• Contribute to developing and modelling a team culture characterized by a shared vision, commitment, and mutual accountability that reflects FH’s desired corporate values being servanthood, Christ-centered, excellency, stewardship, grace, and holistic.
• Create structured opportunities to encourage learning from all staff, ensuring internal and external evaluations and reviews are undertaken as appropriate. Ensure recommendations are implemented and learning is shared across the wider FH Haiti team
• Support and participate in staff recruitment, induction and training as required.
Other duties as assigned.

Job Level Specifications
● Ability to represent the organization in high-level meetings with donors, local church and local government and technical forums.
● Strong people-management and leadership skills.
● Commitment to accountability to beneficiaries and transparency, showing dignity and respect, and demonstrating listening and understanding.
● Possess analytical and problem-solving skills, risk management skills as well as decision-making skills.
● Have a vibrant personal relationship with Jesus Christ
● Strong aptitude for organizational change, participatory and servant leadership, innovation, learning, team building.
● Willingness to live and work in a stressful environment with security challenges.
● Ability to interact with tact and diplomacy.
● Strong presentation, speaking and writing skills.
● Effective Inter- and –Intrapersonal communication.
● Ability to multi-task and juggle many competing priorities.

The responsibilities listed above are not all inclusive and may be changed at any time.

Experience
● At least 10 years of experience in managing and implementing programs in the development sector.
● At least 5 years of experience in senior management position within an NGO set up.
● Proven experience with USG/USAID/DFID/UN/Corporations and general donor relationships.
● Proven strategic planning and program and project management experience in a humanitarian/development environment
● Proven budget management experience coupled with experience in implementing and working in accordance with corporate structures, policies and practices.
● Extensive knowledge of project design and implementation.
● Experience in proposal writing, budgeting and financial management.
● Demonstrated experience with participatory approaches to development, including capacity building of local institutions.
● Knowledge and experience working with other cultures and sensitive to the cross cultural issues.

Education/Certifications
● University degree in Business Administration, industrial Engineering, Public Health or related fields.
● Master’s degree in Social Project Management, Social Development, Economics, International Development, Finance, Governance or similar.

Language
Fluency in English and Haitian French, both oral and written.

Detailed Curriculum Vitae (CV)
– Including professional experience, education, and relevant skills.

Detailed Motivation Letter
– Explaining your interest in the position and your alignment with FH’s mission.

Copies of Diplomas and Certificates
– Academic qualifications and relevant training.

Employment Verification Letters
– From previous employers confirming your roles and responsibilities.

Reference Contacts
– Names, titles, and contact information of at least three professional references.

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Safeguarding Policy
FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the Heartbeat Values, safeguarding, and associated policies. Violations of the stated policies will be subject to corrective action up to and including termination of employment.