FH Culture
All we do, and how we do it, seeks to promote God’s beauty, goodness, and truth in a broken world. As such, we are defined by our ability to make people’s lives measurably better; our ability to deliver impact is the measure of our collective success. For we know that we are God’s handiwork, created in Christ Jesus to do good works, which God has already prepared in advance for us to do. At Food for the Hungry, we operate under a set of values called Heartbeat Values.

Job Summary
The MERL Manger leads the design, implementation, and oversight of the Country Office’s Monitoring, Evaluation, Research, and Learning (MERL) strategies. This role ensures acquisition of quality data, the use of robust evaluation frameworks, supports evidence-based programmatic decision-making by making insights from program data available, fosters a culture of continuous improvement through generating evidence for RFTS (Resilience and Flourishing through Systems Transformation) program model. The MERL Manager will work cross-functionally, co-leading in program design using systems thinking and human-centered design (HCD) approaches.

Principal Responsibilities

Systems mapping and Solution Design
● Lead design and implementation of impactful programs, using data-driven insights for strategic decision-making.
● Support the technical team in developing M&E and performance frameworks, including system theories, Performance Indicator Frameworks (PIFs), and comprehensive Monitoring & Evaluation (M&E) plans aligned with internal goals and donor requirements.
● Apply systems thinking and human-centered design to create and refine systems maps and theories of change that capture interconnections within the program's environment.

Strategic Leadership and management of CO M&E System
● Develop and implement a MERL strategy aligned with systems thinking and organizational priorities.
● Provide leadership to ensure Country Office programs meet their goals and objectives.
● Lead the Country Office in designing and implementing M&E systems for project performance monitoring and management.
● Oversee MERL Plan implementation, results reporting, and adaptation, in collaboration with GSC and in-country leadership.
● Lead and manage MERL staff ensuring clarity of strategy, plans and priorities, providing supervision, coaching and mentoring, encouraging effective teamwork and inclusiveness and building a team spirit through regular meetings and events.

Monitoring and Evaluation
● Measure the Mission Impact Index and Social Return on Investment.
● Implement Outcome Harvesting, Mapping, and Monitoring to capture intervention consequences, following systems thinking.
● Conduct meta-analysis of project data to identify trends and patterns to inform program adaptations.
● Oversee MERL plans, including baseline, midline, and endline assessments.
● Ensure data integrity and reliability through Data Quality Assessments (DQA), performance reports, and real-time tracking using advanced tools and dashboards.
● Manage updates of program tools like Smart Sheet and World Link 3.
● Support quarterly program reviews with the Country Director and Program Manager.
● Oversee Performance Monitoring Plan (PMP) development and implementation, capturing program results, routine data reporting, and evaluations.
● Prepare and submit high-quality reports to donors, partners, and stakeholders.

Research and Learning
● Design and manage research and impact evaluations to generate knowledge and lead the implementation of studies, with support from FH GSC MERL team.
● Facilitate learning sessions and capture knowledge to support evidence-based programming.
● Mentor and train staff in M&E methodologies and disseminate best practices.
● Represent M&E activities in public and professional forums, building strategic relationships.
● Lead program team reviews for data-driven learning and adaptation, using FH and Donor CLA approaches.
● Develop partnerships with academic and research institutions to enhance research capacity.
● Lead qualitative and quantitative research, including data collection, analysis, and interpretation using various tools and techniques.

Capacity Building and Knowledge Management
● Collaborate with line managers to identify M&E learning needs and develop performance goals.
● Provide capacity-building support for program staff, partners, and stakeholders on MERL methodologies.
● Develop and maintain a repository of MERL resources and establish platforms for knowledge sharing.
● Integrate current MERL trends and innovations into the country program.
● Facilitate project review processes to support learning, replication of best practices, and contribute to the global MERL Community of Practice.
Other duties as assigned.

The responsibilities listed above are not all-inclusive and may be changed at any time.

Experience
● 8 years’ experience working in Monitoring & Evaluation of humanitarian and development programs preferred.
● Non-profit ministry experience is a plus.
● Program leadership experience that includes risk and compliance management, financial, and opportunity development.
Education/Certifications
● University degree in Monitoring and Evaluation studies, social sciences, demography, development planning, mathematics, statistics, or similar field.
● Master’s degree/ Post graduate diploma in M&E , statistics and/or M&E Certification is an added advantage.
Language
Proficiency in spoken and written English. Ability to write reports, business correspondence, and M&E tools is desirable.

Safeguarding Policy
FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the FH Heartbeat and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

Job Level Specifications
● Vibrant Personal Relationship with Jesus Christ.
● Flexibility to work under pressure and meet strict deadlines.
● Possess analytical and problem-solving skills, and decision- making skills.
● Commitment to accountability and transparency with beneficiaries, showing dignity and respect, and demonstrating listening and understanding.
● Ability to travel to project sites under rugged conditions at times up to 50% a year.
● Excellent written and verbal communication skills.
● Strong understanding of project planning, implementation, Monitoring and Evaluation processes.
● Working knowledge of budget management.
● Must have team building skills, personnel management and supervisory skills.
● Proficient in MS Office Suite.
● High-level integrity and initiative taking and positive attitude towards learning and sharing.
● Knowledge of statistical computer packages e.g. SPSS, EPI-INFO etc.

Detailed Curriculum Vitae (CV)
– Including professional experience, education, and relevant skills.

Detailed Motivation Letter
– Explaining your interest in the position and your alignment with FH’s mission.

Copies of Diplomas and Certificates
– Academic qualifications and relevant training.

Employment Verification Letters
– From previous employers confirming your roles and responsibilities.

Reference Contacts
– Names, titles, and contact information of at least three professional references.

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Safeguarding Policy
FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the Heartbeat Values, safeguarding, and associated policies. Violations of the stated policies will be subject to corrective action up to and including termination of employment.