After nine years of operation, Digicel Group Limited has 10.8 million customers across its 32 markets in the Caribbean, Central America and the Pacific. With revenues of US$2.2 billion, the company is renowned for delivering best value, best service and best network.
Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Championships and the Copa de Naciones Digicel. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.
Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programmes.
In 2004, Digicel developed Digicel Rising Stars – an annual talent show to support aspiring young music artists in the Caribbean. The show has spanned the Eastern Caribbean, Haiti, Jamaica and Trinidad & Tobago ranking as one of the top-rated shows.
Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Honduras, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean and has recently acquired a license in French Polynesia.
Visit http://www.digicelgroup.com/ for more information.
Fonctions
- Available to rotate shifts in schedule of work of 12 hours.
- Responsible for the Monitoring the Digicel Network 7 / 30 / 365 days in the Noc.
- Dispatch the problems for to solve failures about transmission, switching, Power, Value
- Added network to achieve optimal network performance and availability.
- Pursuit to the escalation plan for failures in Digicel Network
- Readiness to learn systems of monitoring and management Alcatel and Ericsson
equipment BTS, BSC, MSC,SDH, PDH , DXX
- Monitoring average a 12 hours, 7 days a week / Month / Year
- Available to rotate shifts in schedule of work of 12 hours
- Working with all procedures and guidelines in the Noc
- Liaise with contractors Ericsson, Customer Care, Radio Planning, Transmission, Technical Support, islands and external maintenance contractors on ongoing Network activities to ensure optimal performance of the Network..
- Analyze, resolve and escalate where necessary all Network alarms and faults to the
Appropriate groups.
- Development of routine and emergency procedures to enhance Network availability
and stability.
- Provide daily / weekly / Monthly Noc reports to Staff Technology
- Check daily / weekly / Monthly reports failures to external contractors.
- Readiness to learn systems of monitoring and management
Qualifications Requises
• First Degree Diploma in telecommunications / electronics Technician
• At least one ( 2 ) year experience monitoring in the telecommunication company
• At least one ( 2 ) of which should be in a GSM 2G & 3G Networks, Transmission and Value Added Network
• Excellent attention to detail.
• Excellent attitude of service
• Good interpersonal and communication skills
• Detailed working knowledge of telephony operations
• Detailed working knowledge of GSM 2G & 3G networks, Transmission and Value Added Network
• Excellent knowledge of Alcatel and Ericsson equipment BTS, BSC, MSC,SDH, PDH and DXX
• Good knowledge of TCP/IP
• A good working knowledge of all Windows PC's, Sun Solaris Workstations
• Good presentation skills
• Excellent analytical skills
• Good results under high pressure
• Good discipline
