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After nine years of operation, Digicel Group Limited has 10.8 million customers across its 32 markets in the Caribbean, Central America and the Pacific. With revenues of US$2.2 billion, the company is renowned for delivering best value, best service and best network.

Digicel is the lead sponsor of Caribbean, Central American and Pacific sports teams, including the Special Olympics teams throughout these regions. Digicel sponsors the West Indies cricket team and is also the title sponsor of the Digicel Caribbean Championships and the Copa de Naciones Digicel. In the Pacific, Digicel is the proud sponsor of several national rugby teams and also sponsors the Vanuatu cricket team.

Digicel also runs a host of community-based initiatives across its markets and has set up Digicel Foundations in Jamaica, Haiti and Papua New Guinea which focus on educational, cultural and social development programmes.

In 2004, Digicel developed Digicel Rising Stars – an annual talent show to support aspiring young music artists in the Caribbean. The show has spanned the Eastern Caribbean, Haiti, Jamaica and Trinidad & Tobago ranking as one of the top-rated shows.

Digicel is incorporated in Bermuda and its markets comprise: Anguilla, Antigua & Barbuda, Aruba, Barbados, Bermuda, Bonaire, the British Virgin Islands, the Cayman Islands, Curacao, Dominica, El Salvador, Fiji, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Honduras, Jamaica, Martinique, Nauru, Panama, Papua New Guinea, Samoa, St Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Suriname, Tonga, Trinidad & Tobago, Turks & Caicos and Vanuatu. Digicel also has coverage in St. Martin and St. Barts in the Caribbean and has recently acquired a license in French Polynesia.

Visit http://www.digicelgroup.com/ for more information.

Responsible for the accurate and timely billing for postpaid subscribers.1. Ensure all billing issues are addressed in timely manner to avoid any delays in the monthly printing of bills.
2. Ensure subscription fees are correctly applied each month to subscriber’s accounts.
3. Ensure that bundled minutes, CUG fees and subscriber payments are all properly recorded and appearing correctly on the bills.
4. Perform quality checks on sample of bills to ensure that the correct rate is applied for all calls in every case.
5. Train and assist customer care and corporate sales in explaining bills and billing cycle.
6. Deal with billing queries from customers and internal departments in efficient manner.
7. Liaise with accounting department in accurately reporting postpaid revenue and receipts.

• Minimum 2 year College diploma/degree in finance or another related technical degree.
• Must be able to communicate effectively both orally and through email and other written communication must be able to understand Telecom billing system.
• Must be able to fully use Microsoft Office products
• Must have at least 2 years experience in billing or finance related area.
• Must be completely confidential in handling of subscriber’s accounts and call records.

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