USAID Feed the Future Haiti Resilience and Agriculture Sector Advancement (HRASA) is a 5-year activity implemented by DAI. HRASA will build on USAID’s decades of investment in the Haitian agricultural sector and catalyze the resourcefulness and innovation of Haitian market system actors to transform agricultural market systems so that they are more competitive, inclusive, and resilient—ultimately advancing Haiti’s food security, sustainable economic development, and the Journey to Self-Reliance (J2SR). HRASA’s overarching goal is to increase individual, household, and community resilience through strengthened, well-functioning, and inclusive market systems. While Objective 1 activities will focus on improving the efficiency/ effectiveness of existing market system actors, Objective 2 will stimulate and expand PSE and investment in agricultural market systems. Objective 3 will target subsistence farming households, strengthening their capacities to participate in market system opportunities emerging from activities under Objectives 1 and 2. All activities will take place in the communes in the two defined Resilience Focus Zones (RFZs) highlighted in the Activity scope of work. However, the focus of these activities will vary, depending on the circumstances and selected commodities prevalent in each region.

The Information Technology (IT) Specialist is responsible for the IT needs of the project, including system installations, maintenance, support, and technical consultations to clients. S/He is responsible for ensuring that standards set by the DAI Home Office are followed and project solutions are the most efficient and cost effective. Responsibilities also include assisting in the setup, maintenance and troubleshooting of the LANs (Local Area Networks) at the office. Responsible for the setup, maintenance and troubleshooting of client computers and peripherals such as printers and scanners. S/He will ensure that proper back up, anti-virus and disaster recovery procedures are identified and followed and that end users have access to shared files, printers and to email.

Objectives and Duties:
• Local network maintenance and installation including cabling, switches/hubs and configuration TCP/IP, NAT, TCP/IP printing, windows network and domain services on TCP/IP;
• WAN connectivity and maintenance (Internet connection and services)
• Server and server application maintenance and installation (Hardware integration, server installation and maintenance, LAN and WAN connectivity, Lotus Domino and messaging system, FTP services, Symantec Antivirus Protection Corporate edition installation and maintenance;
• Client computer hardware and application installation and configuration, maintenance. Laptops, Desktops, MS Windows XP, MS Office Pro, Lotus Notes and other mail clients, Symantec AV and other project software;
• User support;
• Manage all software;
• Check systems in order to optimize performance and to initiate recovery action after system failures;
• Make suggestions for network hardware and software system improvements;
• Create and maintain effective inventory of IT and communication equipment;
• Advise in procurement process and assist with IT Inventory
• Help project staff with computer-related problems, requests, or questions.
• Resolve problems with network connection caused by factors outside the office space.
• Quickly respond to interruptions in website access.
• Perform other duties as assigned by the Director of Finance and Operations (DFO), COP and DCOP.

• University degree in IT, computer science, engineering, or another relevant field;
• Minimum 5 years of relevant professional experience in IT systems and management;
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Experience with user support, system integration and data migration efforts.
• Demonstrated ability and willingness to learn new technologies.
• Strong written and oral communication skills.
• Fluency in French and proficiency in English required, additional communication skills in Haitian Creole desired.
• Willingness to travel to other offices throughout the project’s target areas.
• Prior experience working with DAI and knowledge of DAI systems and processes strongly preferred.

The IT Specialist will report directly to the Director of Finance and Operations (DFO) and will collaborate with the Home Office IT Department.

Supervisory Responsibilities:
The IT Specialist will supervise any long-term and/or short-term consultants performing IT related tasks.

- An up-to-date curriculum vitae;
- A cover letter ;
- Certificate of employment for the positions held and / or similar consultations carried out;
- Copy of diplomas obtained;

DAI reserves the right to terminate recruitment once a local candidate has been found who meets the requirements of the position.