 Provides advice and recommendations to the management on the technical supervision and other issues for all radio operator personnel;  Gives administrative guidance of radio operators in close collaboration with other units;  Ensures radio rooms are fully operational 24/7/365;  Ensures communication systems are monitored at all times (UHF, HF, VHF, Sat phone, cell, email);  Receives, records and disseminates messages;  monitoring/tracking of field missions; maintenance of radio equipment;  inventory of radio equipment; Ensures log book is maintained and accurate;  Provides assistance to all MINUSTAH and UN AFP’s staff who may need it;  Conduct as requested by the Security Section all requested communication checks;  Prevents and reports any misuse or damage of communications equipment;  Ensures all radio operator shift attendance is recorded and maintain proper work discipline;  Ensures all pertinent contact info/directories are posted;  Maintains training/coaching record; Reports any breach of discipline;  Prepares and maintain up-to-date all emergency numbers;  Keep record and update the employee regional master list;  Verify and archive various documents such as staff Daily Logs, Daily Operational Reports (DORs), V-Tracking sheets and CITS check lists;  Manage the ComCenter inventory for office equipment, supplies and accessories on a monthly basis.  Maintain and validates current inventory listings on an ongoing basis;  Keep Radio Operator’s up-to-date with any information provided (i.e.: e-mails, daily postings, security messages, etc; Review and verify the Daily ComCenter Briefings and ensure that entries are done according to directions and are accurate;  Preparation and completion of the Daily,Weekly Report and the Monthly Report;  Ability to handle large volumes of work quickly and accurately under time constraints.  Proven ability to train ComCenter employees and MINUSTAH and UN AFPOs users in all facets of the telecommunication equipment;  Proven ability to organize and multi task, producing high quality work to meet timelines and detail oriented.  Perform other related duties as identified by the Supervisor.

 Provides advice and recommendations to the management on the technical supervision and other issues for all radio operator personnel;  Gives administrative guidance of radio operators in close collaboration with other units;  Ensures radio rooms are fully operational 24/7/365;  Ensures communication systems are monitored at all times (UHF, HF, VHF, Sat phone, cell, email);  Receives, records and disseminates messages;  monitoring/tracking of field missions; maintenance of radio equipment;  inventory of radio equipment; Ensures log book is maintained and accurate;  Provides assistance to all MINUSTAH and UN AFP’s staff who may need it;  Conduct as requested by the Security Section all requested communication checks;  Prevents and reports any misuse or damage of communications equipment;  Ensures all radio operator shift attendance is recorded and maintain proper work discipline;  Ensures all pertinent contact info/directories are posted;  Maintains training/coaching record; Reports any breach of discipline;  Prepares and maintain up-to-date all emergency numbers;  Keep record and update the employee regional master list;  Verify and archive various documents such as staff Daily Logs, Daily Operational Reports (DORs), V-Tracking sheets and CITS check lists;  Manage the ComCenter inventory for office equipment, supplies and accessories on a monthly basis.  Maintain and validates current inventory listings on an ongoing basis;  Keep Radio Operator’s up-to-date with any information provided (i.e.: e-mails, daily postings, security messages, etc; Review and verify the Daily ComCenter Briefings and ensure that entries are done according to directions and are accurate;  Preparation and completion of the Daily,Weekly Report and the Monthly Report;  Ability to handle large volumes of work quickly and accurately under time constraints.  Proven ability to train ComCenter employees and MINUSTAH and UN AFPOs users in all facets of the telecommunication equipment;  Proven ability to organize and multi task, producing high quality work to meet timelines and detail oriented.  Perform other related duties as identified by the Supervisor.

Project /Practice Management  Manages the strategic aspects of large engagements and mitigates any risk.  Oversees senior managers and managers working on client engagements within practice.  Reviews high-level deliverables across practice.  Ensures engagement reviews and quality assurance procedures take place for all practice engagements.  Provides leadership to practice within a geographic area.  Develops, implements, and maintains sound business practices.  Develops and implements strategic objectives for practice that are aligned with the region's strategic initiatives. Project Accounting  Reports profit and loss figures.  Consolidates and analyses profitability, revenue, margins, bill rates and utilization across practice.  Helps create pipeline forecasts and broad-based financial picture for practice.  Addresses and resolves all billing issues.  Ensures practice meets or exceeds budgeted financial objectives, including revenue and margin. Financial Management  Develops and meets revenue and other financial goals for practice.  Accurately forecasts revenue, profitability, margins, bill rates and utilization across practice.  Manages the negotiation of contract pricing when necessary.  Business Development  Provides leadership and guidance in all aspects of the sales cycle.  Takes a lead role in monitoring the identification and development of strategic accounts.  Involves, as appropriate, the sales team in order to achieve sales goals.  Manages business development on a strategic level for practice.  Grows long-term relationships with clients and capitalizes on equity and partnership opportunities. Communication  Ensures practice is well informed, at all times, of changes and newsworthy events within our company.  Effectively communicates relevant practice information to superiors.  Handles difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual.  Promotes us through speaking engagements at industry conferences and involvement in local business organizations.  Technical Understanding  Evaluates and redesigns practice offerings.  Understands the implications of different technical choices and is able to guide our clients to the best solution for their situation.

a. Communication and journalism:  Research and write articles for internal and external communications tools  Provides translation support for a wide range of written documents from web stories, press releases, radio show reviews to posters and leaflets  Monitor local media and produce daily summary of local news  Translate written documents from/ to English, French and Creole in a timely and accurate manner. These include: reports, posters, interview transcriptions, posters, leaflets, and press releases  Provide verbal translation from/ to French, English, Creole during field visits, community meetings etc.  Manage a database of media contacts, suppliers, service providers, and consultants  Support the logistical organization of various internal and external meetings  Other duties as required by the IFRC communications team  Research and write stories, beneficiary and volunteer profiles for internal publications, the IFRC website and the Haitian Red Cross website b. Administrative:  Provides basic administrative support to the communications department including procurement  Provide administrative support to the team and management of stationery and office equipment purchases c. Public Relations and external communications:  Support communications visits from partner national societies and media  provides support for the organization of events including press conferences, communications seminars and participation in external meetings  Supporting field visits by Red Cross partner national societies, journalists and donors; monitoring the evolving humanitarian context in Haiti through local and international media monitoring

• Support Haiti LEVE staff to meet their goals by ensuring necessary workspace and materials are available when needed. • Responsible for updating RTI Assets Management Systems (RAMS) • Serve as point of contact for organizations and agencies relating to project operations • Train staff in procedures, and inform them of any and all changes in office policy, procedure and/or protocol • Oversee organization of workshops and other project events for USAID/LEVE Project coordination. • Work closely with the Regional Office Coordinator and Value Chain Advisor to support

Mentoring  Supervise and coordinate the work of student Advisors  Analyze the performance of student advisors to entrepreneurs  Ensure work of supervision of the team leader with advisors students  Develop indicators to enable measurement of entrepreneurs progress and the work of student advisors  Follow up on complaints from entrepreneurs to FormatAide Administration staff Social network  Write Blogs to promote FormatAide training activities on social networks  Manage and feed the website content: internet and social networks  Participate in FormatAide promotion activities and public relations  Prepare mass mailing, to keep abreast fan groups, entrepreneurs, student advisors, of FormatAide achievements Training  Assist with material and logistical planning of training sessions for entrepreneurs and staff meetings with student advisors  Perform the communication written media, visual or audiovisual for training sessions Administrative  Prepare monthly staff meetings to assess the progress of entrepreneurs’ support  Take pictures of training sessions for public relations activities  Advise and assist FormatAide staff on all related activities

 Coordinate internal resources and third parties/vendors for the flawless execution of projects  Ensure that all projects are delivered on-time, within scope and within budget  Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility  Ensure resource availability and allocation  Develop a detailed project plan to monitor and track progress  Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques  Measure project performance using appropriate tools and techniques  Report and escalate to management as needed  Successfully manage the relationship with the client and all stakeholders  Perform risk management to minimize project risks  Establish and maintain relationships with third parties/vendors  Create and maintain comprehensive project documentation

a. Communication and Reporting, Monitoring :  Translate documents (French into English, English into French; Creole into English etc)  Coordinate and facilitate communication to reach project targets along with partner organizations  Ensure regular monitoring of the performance of MC partner organizations  Facilitate and Communicate feedback on relevance of training and participant satisfaction.  Assist with internal and external (donor) reporting.  Assist in the collection of material used for external communication, including photos and success stories. b. Communication & Marketing Manager at Startup Week-end Port-au-Prince event:  Develop social media strategies to raise interest on the international entrepreneurship event  Plan and coordinate meetings with partner organizations (World Vision, PADF, Quisqueya University etc)  Manage and update important data on Startup Week-end website weekly  Create and Manage social media (Facebook, YouTube channel, LinkedIn, twitter, blog post)  Participate and coordinate community outreach for the benefit of entrepreneurs and students c. Capacity Building (Training) and Support:  Provide training & communication support to partner organization for a women’s BP competition project.  Provide workshops on Mercy Corps’ Micro-Mentor website and mentoring approaches to Entrepreneurs.  Provide training on financial literacy, entrepreneurship and business support to organizations.

 Facilitate and coordinate communication channels throughout Haiti with International companies  Manage the department of Digicel TchoTcho Mobile training  Coordinate and Manage small projects (Agent Pro) and supervise trainers and monitor training sessions  Train Super Agents, Agents and their representatives on the Mobile Financial Service (Mobile Banking).  Train trainers (TOT) and coordinate training materials distribution.  Coordinate with the network manager, network developers and Digicel for Agent recruitment  Prepare training reports on a monthly and weekly basis for YellowPepper / Digicel