• Lead Technical Project coordinator • Responsible for overall IT needs from desktop stations, network to servers 2008/2012 • Provide support for Allscripts Pro EHR, Allscripts PM • Follow Project Scope • Yearly inventory for yearly budget (system life cycle) • Responsible for Macra Project (New incentive program for caregivers) • Network printer set up and troubleshooting • VMware set up • VPN set up and trouble shooting • Setting up stations and managing hardware (Desktop Support) • EHR and PM software specialist (Allscripts Medical software) • Administrating IT projects such as new terminal servers, new switch board and set up new clinical rooms. • Server Administration • Budget new projects (gather information and provide projected price for the entire project) • One on one training with new staff members • Active directory (for windows and exchange outlook server) • Meaningful use (Make sure the physicians meet the requirements as well as applying on behalf of each caregiver) • Remote support and phone support • Follow my health support specialist (Portal for patients to access in order to see medical records) • Firewall management • Network management, TCP IP • Helped with community outreach programs

• Worked with Allscripts Pro EHR and Tiger PM • Responsible for server administration • Network security • Help desk, troubleshoot printers and faxes • Set up network devices • Maintains network performance by performing network monitoring and analysis • Troubleshooting network problems • Manage hardware and software, • Expert in medical software, • Maintain network interface, • Server maintenance, • Troubleshooting, Virus and adware removal, • Wireless network troubleshooting, • Email configuration, • Router configuration, • Remote support.

• Set up Hardware and Software and • Maintained Network Interfaces for Electronic Medical Records and Practice Management Suite with Hospitals, Laboratories, and Pharmacies • Webinar Employee Training, • Managed Online Security Accesses. • Lien of contact for upgrades • Helped employees with billing and claims • Helped growth with new innovative ideas • Employee of the month twice