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AA

A. A.

Psychologie

21 ans d’expérience

À propos

• Ability to work under pressure • Ability to work in a team or individual • A sense of responsibility and adaptability • Communication technique • Customer Service (Sales) • Stock and supply management • Dynamism • Capacity for autonomy and initiative. • Ability to work alone or under pressure • Sense of responsibility and commitment

Expériences professionnelles

Nov 2016 — Présent

Assistant Operations Manager

Ideal Tech Solutions S.A · Privé

1. Assist in planning coordination with other activities 2. Ensure the development of detailed business plans for partners and suppliers 3. Contribute to the Quarterly Report with the Chief of Operations 4. Support the quality & regulatory compliance of demand for support services 5. Supervise, guide and develop personnel under the direct supervision of the Chief Operating Officer 6. Develop a team culture, embodied by working mechanisms, communication and team learning. 7. Identify skills constraints and commitment of staff (and teams) and identify opportunities to bridge knowledge, behavior, and commitment gaps. 8. Provide tools and innovations that enable the management team to improve the decision-making, communications, planning, financial management and risk aspects, collaboration and partnerships, and the effectiveness of the structures Management
May 2016 — Oct 2016

Manager

Coins 16 Resto & Motel · Privé

1. Ensure reception, service and follow-up with clients 2. Coordinate and supervise breakfasts 3. Assist in developing menus 4. Monitor and analyze productivity. 5. Ensure that the level of sales is maintained and implement actions to increase sales. 6. Coordinate and oversee all activities, namely food supply 7. Ensure stock control and management 8. Ensure that work in the hall, manages the purchase of raw materials 9. Verify that staff complies with standards. 10. Ensure that customers are satisfied with the service.
Nov 2015 — Apr 2016

Administrative Assistant

Encadrement Plus S.A · Privé

1. Create, format and revise a wide variety of documentation, including reports, correspondence, memos, statistical tables, forms, etc. 2. Purchase office supplies and ensure communication and good relations with suppliers and subcontractors. 3. Maintain inventory and office supplies and ensure that low-cost inventories are ordered on time 4. Prepare a request for payment to contractors and suppliers by establishing a liaison with financial services 5. Perform data entry tasks and provide information support to staff 6. Ensure rapid response to routine requests 7. Supervise and evaluate the work of support staff 8. Maintain the office filing system, including paper / file files, shared electronic files. 9. Manage office consumables, including office supplies. Produce and distribute internal and external correspondence notes, letters and other communications 10. Greet customers and visitors and ensure receipt of phone calls and emails 11. Participate in internal and external communication 12. Coordinate staff planning and organize meetings, appointments and travel 13. Follow up on files and orders placed with suppliers 14. Take charge of customer billing and invoice collection tracking
Jul 2015 — Apr 2016

Professor in Hotel Restoration (Weekend Sessi

Ecole Hoteliere Internationale Montreal-Haiti · Privé

1. Prepare courses by producing and distributing course kits in support of methodological guides. 2. Teaching and correcting individual or group assignments 3. Assist students and participate in exits 4. Develop and correct examinations 5. Participate in meetings with management 6. Organization of methodological and practical seminars.
Oct 2013 — Dec 2013

Teacher in Housekeeping

Ecole Hoteliere Marie Auxiliatrice ( EHMA) · Privé

1. Preparing courses 2. Teach and correct homework 3. Assist students 4. Develop and correct examinations 5. Participate in meetings with management
Mar 2013 — Oct 2015

Head Housekeeper

Hotel Royal Oasis · Privé

1. Direct, coordinate and supervise cleaners and maintenance staff. 2. Allocation of tasks, taking into account arrivals and departures. 3. Inventory management of materials and linen in service, supply of hygiene products and maintenance. 4. Report work in the rooms. 5. Requisition Placement and Control of Supplies and Equipment Required (Inventory). 6. Ensure the comfort and well-being of the guests of the hotel.
Nov 2010 — Oct 2012

Executive Assistant

Paradis LTD - Hotel Calivigny Island , Saint- · Privé

1. Requisition placement and control of supplies and necessary equipment (Inventory). 2. Administrative formalities, schedule schedules and submit reports. 3. Supervising interviews: Rooms - Meeting rooms and corridors - Lobby-Public rooms - Restaurants - Offices (hotel staff), but also their comfort and harmony 4. Ensure the comfort and well-being of the guests of the hotel. 5. Participate in the organization at major events. 6. Direct, coordinate and supervise cleaners and maintenance staff. 7. Distribution of tasks, taking into account arrivals and departures. 8. Inventory management of materials and linen in service, supply of hygiene products and maintenance. 9. Report work in rooms.
Jul 2007 — Dec 2007

Waitress (Evening)

Magdoos Restaurant · Privé

1. Table service 2. Preparation of cocktails 3. Control and Requisition
Nov 2005 — Oct 2010

Cashier / Waiter / Barmaid

Hotel Villa Creole S.A · Privé

1. Management of the large cash register 2. Table service 3. Preparation of cocktails 4. Control and requisition
Feb 2005 — Feb 2005

Trainee (Caisse - Table Service - Bar)

Hotel Villa Creole S.A · Privé

1. Table service 2. Preparation of cocktails 3. Control and Requisition

Compétences

Systèmes d'Exploitation
Linux Administration

Formation académique

2008

Diplôme — Infographie

Centre d'Etudes en Informatique COMPUTEC S.A

2011

Certificat — Psychologie

2005

Diplôme — Restauration

2003

Bac II

College Marie Regine

2002

Bacc I

College Marie Regine

Langues

Français Langue maternelle
Anglais Avancé