Monitor networks to ensure security and availability to specific users and maintaining documentation. Leading upgrade project to brand new packet core node or software release. Creating different type of Documentation (how-to guides, Procedures). Troubleshooting systems, network issues. Planning the Network Optimization and application performance and High Availability Solution. Communicate with high-level internal and external staff for new project implementation and during the life cycle of the application. Perform restore when needed and test the backups during a defined period. Defining network policies and procedures; Establishing connections and firewalls. Provide periodic reports to define upcoming needs of system that would require purchase of additional hardware or Software. Designing router administration, including interface configuration and routing protocols; Installation, configuration, and testing of networking equipment. Evaluating network performance issues including availability, utilization, throughput, and latency Support O&M, KPI check/audit and troubleshooting of PS core nodes, Checkpoint

Configuring New Server and performing Installation of Software. Provisioning of subscribers and services. 3rd level of support to customers; Assist and follow up with application and hardware vendors. Create, Modify tables in SQL in order to generate reports . Create and Modify API using PLSQL. Project Manager for main promotions and activities related to Billing Platform.

Build Business process that relate all the methods and procedures within the Business. Ensure that all Requirements submitted by business, CRM Application meets Standard Quality Assurance . Key member of the New numbering Plan (Conatel Project). ; Test and Launch many new products conjointly with Marketing and Product Team ; Train and assist Service Desk team and customer relation manager on new promotions Create Business documentation that archives all change and promotions that Marketing launch. Maintain the documentation well updated of all new changes. Design, plan and implement highly availability solutions for the company; Conduct software and hardware evaluations, provide technical analysis and implement systems to meet the company and IT goals; Prepare detailed technical documentation. Train IT Users

Assist with network and security management • Assist with data storage architecture • Assist with procurement and implementation of new servers, technology, etc. Perform monthly Financial Report through SQL Server. Install and Configure Oracle and SQL Assist with end user system updates and monitoring. Including Patch management, spyware removal and testing, virus checking, ensuring backup of data files, etc. LAN Administration: added users; printers; removed users; controlling access right list. Assist Procurements Department during needs assessments and prepare reports for them. Train all employees on software needed in a professional and courteous manner Repairing Computer . Provide technical support via phone, e-mail, and travelling for all supported software, hardware and business applications to all employees. Provide technical support for printers access or email issue to all employees. Provide user level technical support for end users, computers, printers, etc. Provide user level training on daily applications used, including, but not limited to MS Word, MS Excel, MS Outlook, MS Publisher, Adobe Acrobat, and other basic computer related skills Perform monthly Financial Report through SQL Server.  Install and Configure Oracle and SQL