• Administer local Windows server 2012 R2 (Virtual platform Hyper-V: DC, DNS, DHCP, Print, File server) and Multipoint Servers at the other sites (Cap-Haitian, Cayes and Santo). • Manage Avaya IP Phone system, The Ubiquiti WAP and The Time attendance System • Develop and review IT Policy to enforce compliance with organization IT system guidelines • Manage the ICT cost center budget • Maintain an up to date inventory of all office IT assets • Identify opportunities for team training and skills advancement

• Manage local network (Windows 2008 server) • Assist local staff in their daily tasks (Internet, Emails, networking and printing issues) • Schedule staff trainee on a regular basis (MS Word, Excel, PowerPoint, and Outlook) • Ensure the follow up with the Regional manager for all issues related to Child Data system • Lead a periodic inventory of all computing devices.

• Collaborate with M&E Senior Advisor and Capacity Building Advisor to coordinate ICT activities across CHAMP project and provide support to troubleshoot and resolve issues • Manage users’ accounts, monitor network system and implement security measures to prevent data breaches and other security threats • Perform software installations of operating systems, antivirus and third-party products for multi-user computer systems that host corporate applications, databases, websites, intranet and remote access. • Conduct backup and recovery services via Veritas software • Advise on appropriate hardware and software needs and evaluate computer vendors. • Supervise IT Staff • Support Helpdesk in troubleshooting basic services (hardware and software, network) • Serve as a contact to vendors and service providers for planning and problem resolution

• Setup and manage Windows server 2003, configure Cisco Pix 506E firewall • Manage all the computing devices of the office such as powervault, Switch, antenna, Internet, UPS power supply, computers, LCD Projector, Laptop, scanner and printers. • Carry out all repairs to the limit of competences on all computer equipment • Perform the updated installation of the software such as asking by HQ-Arlington • Prevent viruses’ intrusion by applying dedicated software to all computers (McAfee Enterprise 8.0) and by following procedures and policies of the central office • Provide a technical support to the staff (Microsoft office 2007, printing and Internet Issues) and work out a plan of continuous framing • Ensure the Backup of all the data according to HQ recommendations using Dell Power vault tape drive • Lead a periodic inventory of all computing devices. • Act like a focal point between the central office and the external agencies

• Administer Web, mail, Radius and DNS servers (Linux Red hat 9.0) • Configure Cisco routers • Setup a system security for ATN network • Make regular backup of sensitive data • Work on servers issues • Assist the network administrator if necessary

• Ensure the maintenance of the network’s computers • Secure and administer the Local Area Network (Windows 2003 server) • Configure client’s modem for dialup connection • Install and configure Clients’ wireless equipment for Hi speed connection • Provide technical assistance to Internet clients (dialup and Wireless) • Interconnect remote branch office (BANK, NGO) via a secured wireless system

• Administer NETCOM network computers and printers • Manage Users account • Maintain the system up to date