-Excellent interpersonal skills -High level of responsibility -Accustomed to working on multiple projects simultaneously as well -Excellent communicating and collaborating skills -Understanding -Patient -Ability to deal with agitated, distressed people and how to put them at ease - Highly skilled in: Answering and processing incoming telephone calls, Maintaining client database, Greeting visitors, answering their questions and guiding them to the appropriate department, Maintaining computerized records, and Typing correspondence, writing memos and collecting minutes of meetings