Oct 2014 — Présent
Customer Service Logistic Associate
Management Sciences for Health · ONG
• Ensure accuracy, timeliness, completeness, reliability, precision, integrity and confidentiality of data received from sites (Hospitals, health center etc.)
• Design sites satisfaction survey
• Provide technical support to sites in order to ensure that commodities are always available
Apr 2007 — May 2014
Customer Care Technician Team Leader
Unigestion Holding S.A./Digicel · Privé
• Using “ArcGIS” to forecast demand for services and predict where and when growth will occur through demographic data monitoring and analysis.
• Design reports to monitor and analyze KPI (Key Performance Indicators).
