- Read and understand the GOAL IT Systems Policy on appropriate use. Orient staff on appropriate use and monitor use activities to ensure adherence to these policies. - Conduct staff training on computer basics and the use of MS Office applications and networking. Assist, as needed, with developing databases or other windows application needs for program and operational staff including computer training for GOAL beneficiaries. - Stay abreast of technologies and updates to existing software and operating systems in order to maintain and provide better services to office needs; - Assist in the identifying specification, relocation and assembly of any equipment including computers, printers, accessories and satellite systems in GOAL Haiti offices, as required; - Regularly update anti-virus programs, and ensure the entire network and computers are virus-free; - Assist the Operation Manager in establishing a clear, back-up system for the GOAL offices. Ensure back up and archives are made and stored as scheduled; - Undertake the repairing and maintaining of internet systems and General IT maintenance including photocopy Machine and training in the GOAL office, in coordination with the Operations Manager. - Oversee repair of computers and IT equipment at a local level, when possible - facilitate and advise on best, safest and most economic solutions in consultation with the Operation Manager. - Identify equipment and accessories required for the smooth functioning of computers and IT equipment in GOAL offices in Haiti. Facilitate the purchase of items through the Procurement Department. - Maintain the GOAL mail server and assign addresses as instructed by the Operation Manger - Assist in administration functions as needed; assist the Asset Controller in inventorying and tracking IT assets. - Maintain proper documentation of all IT equipment including; warranties and IT stock/accessories; Internet Agreement, Payment Schedule for the Internet use, Organize and maintain central filing system of satellite systems in GOAL Haiti; - Responsible use and confidentiality of any information identified as sensitive; Advise GOAL procurement and logistics departments on the purchasing of IT - Conduct himself/herself both professionally and personally in such a manner as to bring credit to GOAL and to not jeopardize its humanitarian mission.  Other duties as assigned.

- Read and understand the Mercy corps IT Systems Policy on appropriate use. Orient staff on appropriate use and monitor use activities to ensure adherence to these policies. - Conduct staff training on computer basics and the use of MS Office applications and networking. Assist, as needed, with developing databases or other windows application needs for program and operational staff including computer training for Mercy Corps beneficiaries. - Stay abreast of technologies and updates to existing software and operating systems in order to maintain and provide better services to office needs; - Assist in the identifying specification, relocation and assembly of any equipment including computers, printers, accessories and satellite systems in MC Haiti offices, as required; - Regularly update anti-virus programs, and ensure the entire network and computers are virus-free; - Assist the Operation Manager in establishing a clear, back-up system for the Mercy Corps office in Port au Prince and St. Marc. Ensure back up and archives are made and stored as scheduled; - Undertake the repairing and maintaining of internet systems and General IT maintenance including photocopy Manchine and training in the MC office, in coordination with the Operations Manager. - Oversee repair of computers and IT equipment at a local level, when possible - facilitate and advise on best, safest and most economic solutions in consultation with the Operation Manager. - Identify equipment and accessories required for the smooth functioning of computers and IT equipment in Mercy Corps offices in Haiti. Facilitate the purchase of items through the Procurement Department. - Maintain the Mercy Corps mail server and assign addresses as instructed by the Operation Manger - Assist in administration functions as needed; assist the Asset Controller in inventorying and tracking IT assets. - Maintain proper documentation of all IT equipment including; warranties and IT stock/accessories; Internet Agreement, Payment Schedule for the Internet use, Organize and maintain central filing system of satellite systems in MC Haiti; - Responsible use and confidentiality of any information identified as sensitive; Advise MC procurement and logistics departments on the purchasing of IT - Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.  Other duties as assigned.

Competent in Ericsson GSM and Transmission products Installation, Commissioning RBS 6000 Series OMT Software, by Created IDB,Install IDB and EMAS Software, by Loaded O&M Access Configuration Script, Load Site Equipment Configuration, Load IUB, Create CV. MiniLink-TN Installation and Configuration. Manage and supervise the work on site in accordance with Ericsson procedures and contractual obligations. Ensure work is carried out according to the Ericsson standard and the SID (Site Installation Document). Perform verification. Supervise work on ongoing live network where risk of disturbances on customer premises may be high. Check that the working environment is maintained at an acceptable level; carry out safety inspections and ensure that tools etcetera, are in good working condition.  Cooperate with Engineers and other respective personnel to confirm schedule activity and troubleshooting.

Administration Windows 2000 / XP / Vista / 7 Enterprise Domain Controllers. Troubleshooting computer and communication equipments. Proceed with installation of new computer equipments, communications, printers, scanners, external drives, radio, etc.. Make regular maintenance of computers and informatics’ equipments. Fix users problems during the day. Install software on new computers following the standard. Make periodic physical inventory of computer equipment and communication. Make the Follow up of computer equipment. Saving and securing data from users before formatting Drive. Ensuring continuous training for computer users with tools etc.. ... Installation and configuration of network devices (routers, switches) Maintenance of Hubs & Switches. Maintenance and Repair Laptop and Desktop. Configure the mail server for incoming and outgoing on Outlook. Troubleshoot Internet and administration. Technical support of Communication equipment based on network access problems  Ensure daily backup, updated for Antivirus. Maintenance of UPS Backup. Administer and maintain various switches, hubs, print servers. Provide technical support to users, including Outlook, Word, Excel, etc.. ... Computer Maintenance, Laptops, printers and various desktop peripherals. Elaborate and execution of program for users’ training. Technical assistance and support for multiple users