Expériences professionnelles
Jan 2014 — Présent
IT Assistant
USAID-Haiti/AVANSE · ONG
- Local Network Infrastructure Installation and Maintenance (Cabling, TCP/IP Configuration, TCP/IP Printing,),
- Network Materials and peripherals Installation and Configuration (Printer, Scanner, Computer, Switches, Routers),
- Network Troubleshooting (Address problems in a timely manner),
- Manage Windows Server 2008 (Active Directory), (Create new user, add new computer on the domain, Add roles, Manage groups, Attribute special permissions to groups, create container/Organizational Unit),
- Management of a file server,
- Network Drive configuration/permissions,
- Users data back up using CDP Back up,
- Back UP from servers using Arc Serve Backup,
- Software Installation and Maintenance,
- System security using Sonicwall as firewall,
- Kaspersky Deployment,
- Lotus notes Installation and configuration,
- Technical Assistance to users,
- Microsoft Office training for users,
- Assist local office manager in properly inventorying IT equipment,
- Advice in procurement process,
- Contact ISP for internet in case of connectivity failure,
- Maintenance and repairs of equipment and / or Information Systems and Technology,
- Etc…
Aug 2013 — Dec 2013
IT Assistant
International Rescue Committe (IRC) · ONG
- Assistance to users,
- Network Installation and troubleshooting,
- Installation, Maintenance and repairs of IT Materials (Computer, Scanner, Printer, etc…),
- Regularly users data back up on a file server,
- Shared drive configuration, permissions and security,
- Software installation and configuration,
- Antivirus installation and regular update,
- IT materials inventory,
- Ubiquiti Nano Station configuration and installation,
- Outlook configuration,
- Assist the IT Officer in preparing budget for the service desk,
- Cabling,…
Oct 2010 — May 2013
IT Officer
Global Communities (Former CHF Inernational) · ONG
- Manage a network of computers based on windows (Installation and
Maintenance),
- Management of a database (assignment, Location, State etc...) Of all materials
(Computer and Office item),
- Preparing Inventory reports from the database,
- Cisco routers installation and configuration,
- Network Troubleshooting (Address problems in a timely manner),
- Windows Server 2008 Administration (Active Directory),
- Maintenance and repairs of equipment and / or Information Systems and
Technology,
- Provide technical assistance to users,
- Ensure that all users data are backed up regularly on a file server,
- Assign special permissions for users on shared folders,
- Symantec Endpoint Protection (SEP) Server administration
- Ensure that antivirus is up to date,
- Install hardware, software and computer peripherals (Printer, Scanner etc…)
- Outlook configuration,
- Webmail administration,
- Inventory of IT materials,
- ETC…
Aug 2009 — Sep 2009
Service Desk
Communication Cellulaire-Voila · Privé
- Printer, Scanner Installation
- Outlook configuration
- Technical assistance to users
- Hardware and software installation
- Diagnose, troubleshoot and repair computer problems
- Dealing with end-user by receiving and treating their requests and requirements
- Etc
