Communicated with more than 50 employers on weekly basis to assist in filling their open positions with qualified candidates. Facilitated interaction between job seekers and employers to assure all services are delivered in accordance with federal and state regulations. Counseled job seekers to take advantages of all workshops and services offered to maintain their job readiness. Provided guidance to customers in assist them in understanding and overcoming personal and social problems by developing smart goals and reaching their potentials. • Assess customers by reading provided resumes for job readiness through aptitudes, interests, short and long term goals, education and work experience • Coordinate services with state and local agencies and private employers for job development and referrals. • Communicate via emails and/ or telephone with employers regarding the status of their open position and referred qualified candidates to maintain a win-win relationship.

Counseled more than 75 jobs seekers with attaining different workshop establishments for themselves. Provided quality service to the diverse groups searching for better opportunity. Shared information and cooperated with other departments to better serve patrons. Facilitated readiness for interviews focusing on verbal communication, appropriate dress, image and skills. Verified confidential information to avoid duplication. • Assisted Reemployment Assessment Monitor during interviews with non-English speaking clients which resulted in 4% increase in participation and returning customers • Collected information for the Summer Youth Employment Program and performed informal interviews to match students with the related field they would like to perform within after completing high school • Assisted in excess of 1000 customers in writing resumes and/or filing other required applications • Working closely within multiples departments to help customers in succeeding

Conducted over one hundred (100) field visits to introduce the organization to prospective clients. Recommended company’s services to patrons based on needs and interests on a perfect combination of price and quality ratio. Consulted with clients after services or contracts were signed to resolve problems or provide ongoing support. Conducted over 20 meetings to inform management on current sales or prospective clients. • Built working relationships with clients which resulted in opening more than 15 new accounts for 3 consecutive months in same business cycle • Executed cadences of prospecting and conversations to create new business opportunities • Shared, learned, and collaborated with other staff to develop, implement and strategize ideas that drive great team results and success • Interviewed, recruited, and trained over 15 new team members then monitored performances for future training procedures