I have already worked in a Call center before, for about 6 months, we lose the contract because of heavy manifestation we used to call ''PEYI LOCK''
Expériences professionnelles
Sep 2019 — Jan 2022
Junior Paralegal / IP Assistant
Cabinet Brown · Privé
Preparation of applications and certificates
for trademarks and patents.
Making invoices.
Responsible for receiving and sending mail
on Outlook.
Making the necessary follow-up to achieve
customer satisfaction.
Working on pending file to keep the
the company on track.
Apr 2019 — Sep 2019
Call Center Agent
CONTACT CENTER PLUS · Privé
Answered customer questions and resolved
service issues in a timely manner.
Diagnosed customer issues by asking
probing questions and write up repair
orders.
Ordered supplies and kept inventory at
optimal levels.
