À propos
Over 8 years of experience in legal and business services.I am adapt at managing a number of tasks at once with superior organizational skills. I have a solid understanding of economic fundamental matters, have proficiency in monitoring and controlling resources and overseeing expenditures, and I possess excellent written and verbal communication skills.Very comfortable in presenting a positive public image interacting with potential benefactors and communicating with various levels of stakeholders. I take great pride in running a successful organization and in developing relationships.
Expériences professionnelles
Apr 2014 — May 2017
Operations Manager/Junior Paralegal
Rogatinsky & Matthews PA · Public
• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
• Conduct research, compile data, and prepare papers for consideration and presentation by attorneys
• Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and maintenance, to aid executives.
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
• Direct or coordinate the supportive services department of a business, agency, or organization.
• Prepare and review operational reports and schedules to ensure accuracy and efficiency.
• Set goals and deadlines for the department.
• Acquire, distribute and store supplies.
• Hire, train, and terminate clerical and administrative personnel.
• Analyze internal processes and recommend and implement procedural or policy changes to improve operations.
• Proactively find solutions independently.
• Compose and edit reports, interrogatories, discovery request, and development of collaborative proposals for housing and property settlements.
• Work closely with cross functional teams to coordinate all aspects of complex agreements.
• Primary translator and linkage between attorney/client/third-party
Aug 2011 — Apr 2014
Senior Executive Legal Assistant
Law Offices of Mark Tudino · Public
• Prepare and maintain records and case files, including documentation such as clients' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence.
• Develop and maintain relationships with community referral sources.
• Analyze information from interviews, records, consultations with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
• Confer with physicians, psychologists, occupational therapists, and other professionals to develop and implement client rehabilitation programs.
• Draft pleading, motions and appellate documents to file with the court.
• Perform legal research activities pertaining to cases
• Assist attorney in preparing for depositions and trials
• Responsible for managing all aspects of the office; supervising staff, train, evaluate, and support executive team
• Serve as liaison between attorney’s office and agencies, including clients ( 80% Haitian)
Aug 2010 — Aug 2011
Legal Marketing Secretary
Madalon Law Firm · Public
• Resolve customer complaints regarding payments and services.
• Plan and direct staffing, training, and performance evaluations to develop and control service programs.
• Review operational records and reports to project and determine profitability.
• Monitor customer preferences to determine focus efforts.
• Prepare budgets and approve budget expenditures.
• Confer or consult with department heads to plan advertising services and to secure information on and client specifications.
• Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
• Represent company at legal association meetings to promote partnerships.
• Administrative assistance, including preparation and distribution of legal documents, shortening process time by 30%
Mar 2008 — Jul 2010
Support Counselor
Alert Health Inc · ONG
• Counsel clients or patients, individually or in-group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.
• Participate in case conferences or staff meetings.
• Monitor and evaluate test collections, reports and logs for program progress and strategy.
• Coordinate counseling efforts with health professionals or other health professionals, such as doctors, nurses, or social workers.
• Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans.
• Interview clients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program.
• Direct case service allocations, authorizing expenditures and volunteer coordination.
• Collaborate with community agencies to establish facilities, and programs for persons.
• Collaborate with clients' families to implement rehabilitation plans such as behavioral, residential, social, and employment goals.
• Provide and maintain a customer service atmosphere incorporating the standards and protocols of the Health Services Department.
• Develop diagnostic procedures to determine clients' needs.
May 2005 — Jan 2008
Sales/Accessories Specialist
Aldo Groupe · Public
• Recruit and train team members to drive sales and productivity numbers
• Greeting guests, explaining merchandise benefits
• Handle cash and bank card transactions
• Taking inventory on a weekly basis
• Implementing corporate plans to improve the skills of subordinate workers.
• Supporting store manager in all tasks essential to efficient operation of the store
• Implementing corporate plans to improve the skills of subordinate workers.
• Ensuring all employees comply with company policies, practices, and procedures
• Maximizing personal and store sales by providing the highest level of customer service
Langues
Créole d’Haïti
Langue maternelle
Anglais
Langue maternelle
Français
Langue maternelle
Espagnol
Débutant