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M. O.

Sciences Sociales

Queens 11 ans d’expérience

À propos

Over 8 years of experience in legal and business services.I am adapt at managing a number of tasks at once with superior organizational skills. I have a solid understanding of economic fundamental matters, have proficiency in monitoring and controlling resources and overseeing expenditures, and I possess excellent written and verbal communication skills.Very comfortable in presenting a positive public image interacting with potential benefactors and communicating with various levels of stakeholders. I take great pride in running a successful organization and in developing relationships.

Expériences professionnelles

Apr 2014 — May 2017

Operations Manager/Junior Paralegal

Rogatinsky & Matthews PA · Public

• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. • Conduct research, compile data, and prepare papers for consideration and presentation by attorneys • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and maintenance, to aid executives. • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. • Direct or coordinate the supportive services department of a business, agency, or organization. • Prepare and review operational reports and schedules to ensure accuracy and efficiency. • Set goals and deadlines for the department. • Acquire, distribute and store supplies. • Hire, train, and terminate clerical and administrative personnel. • Analyze internal processes and recommend and implement procedural or policy changes to improve operations. • Proactively find solutions independently. • Compose and edit reports, interrogatories, discovery request, and development of collaborative proposals for housing and property settlements. • Work closely with cross functional teams to coordinate all aspects of complex agreements. • Primary translator and linkage between attorney/client/third-party
Aug 2011 — Apr 2014

Senior Executive Legal Assistant

Law Offices of Mark Tudino · Public

• Prepare and maintain records and case files, including documentation such as clients' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence. • Develop and maintain relationships with community referral sources. • Analyze information from interviews, records, consultations with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services. • Confer with physicians, psychologists, occupational therapists, and other professionals to develop and implement client rehabilitation programs. • Draft pleading, motions and appellate documents to file with the court. • Perform legal research activities pertaining to cases • Assist attorney in preparing for depositions and trials • Responsible for managing all aspects of the office; supervising staff, train, evaluate, and support executive team • Serve as liaison between attorney’s office and agencies, including clients ( 80% Haitian)
Aug 2010 — Aug 2011

Legal Marketing Secretary

Madalon Law Firm · Public

• Resolve customer complaints regarding payments and services. • Plan and direct staffing, training, and performance evaluations to develop and control service programs. • Review operational records and reports to project and determine profitability. • Monitor customer preferences to determine focus efforts. • Prepare budgets and approve budget expenditures. • Confer or consult with department heads to plan advertising services and to secure information on and client specifications. • Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions. • Represent company at legal association meetings to promote partnerships. • Administrative assistance, including preparation and distribution of legal documents, shortening process time by 30%
Mar 2008 — Jul 2010

Support Counselor

Alert Health Inc · ONG

• Counsel clients or patients, individually or in-group sessions, to assist in overcoming dependencies, adjusting to life, or making changes. • Participate in case conferences or staff meetings. • Monitor and evaluate test collections, reports and logs for program progress and strategy. • Coordinate counseling efforts with health professionals or other health professionals, such as doctors, nurses, or social workers. • Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans. • Interview clients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program. • Direct case service allocations, authorizing expenditures and volunteer coordination. • Collaborate with community agencies to establish facilities, and programs for persons. • Collaborate with clients' families to implement rehabilitation plans such as behavioral, residential, social, and employment goals. • Provide and maintain a customer service atmosphere incorporating the standards and protocols of the Health Services Department. • Develop diagnostic procedures to determine clients' needs.
May 2005 — Jan 2008

Sales/Accessories Specialist

Aldo Groupe · Public

• Recruit and train team members to drive sales and productivity numbers • Greeting guests, explaining merchandise benefits • Handle cash and bank card transactions • Taking inventory on a weekly basis • Implementing corporate plans to improve the skills of subordinate workers. • Supporting store manager in all tasks essential to efficient operation of the store • Implementing corporate plans to improve the skills of subordinate workers. • Ensuring all employees comply with company policies, practices, and procedures • Maximizing personal and store sales by providing the highest level of customer service

Compétences

Base de Données
SQL
Systèmes d'Exploitation
Linux Administration Windows Server Administration

Formation académique

2016

Diplôme — Sciences Sociales

Florida International University

2010

Diplôme — Sciences politiques

Broward College

2005

Bac II

Langues

Créole d’Haïti Langue maternelle
Anglais Langue maternelle
Français Langue maternelle
Espagnol Débutant