• Organizing and supervising all of the administrative activities that facilitate the smooth running of the office. • Developing and implementing new administrative systems, such as record management. • Recording office expenditure. • Promoting staff development. • Manage calls coming in on PBX and route accordingly. • Support the staff in assigned projects. • Delegating work to staff and managing their workload and output. • Responding to customer enquiries and complaints. • Using a range of office software, including email, spreadsheets and databases. • Managing filing system, typing, shredding, filing, copying, scanning documents and preparing correspondences. • Attending conferences and trainings (Fire, 1st Aid, etc.). • Reviewing Health Safety Environment policies and ensuring they are observed at the office. • Writing reports for senior management and delivering presentations. • Preparing daily, weekly and monthly reports as needed. • Organizing the office layout and maintaining supplies of stationery and equipment. • Arranging regular testing for electrical equipment and safety devices. • Maintaining the condition of the office and arranging for necessary repairs. • Writing the stationery supplies and requisition form for and maintain the level within the Department. • Raising Purchase Orders and having them approved by the respective signees. • Getting necessary approval on documents, Purchase Orders, Invoices and Expenses report. • Coordination and management of events and monthly newsletter. • Coordination of payment processing with Finance and the suppliers. • Making hotel and flight arrangements. • Manage the Office’s petty cash. • Revise the Fuel Consumption reports. • Fleet Coordinator (coordinate car rental and/or leasing, car maintenance).

• Coordination and management of events

• Fleet Coordinator (coordinate car rental and/or leasing, car maintenance, and payment processing) • Administrative Assistant (typing, shredding, filing, copying, scanning documents and preparing correspondences, preparing reports as needed, manage the petty cash).

• Assisting and organizing the Director’s Office • Making hotel and flight arrangements • Typing, shredding, filing, copying, scanning documents and preparing correspondences • Preparing daily, weekly and monthly reports as needed • Writing the stationery supplies and requisition form for and maintain the level within the Department • Raising Purchase Orders and having them approved by the respective signees • Getting necessary approval on documents, Purchase Orders, Invoices and Expenses report • Ordering, collecting and distributing stationery as needed • Coordination and management of events and monthly newsletter • Coordination of payment processing with Finance and the suppliers • Supervise Fleet of vehicles • Manage the Department’s petty cash • Revise the Petty Cash and Fuel Purchase reports of the departmental offices

• Help the customers with their queries • Analyze the tendency of the frequent callers • Supervise the Outbound Section • Responsible of the rebates

• Assist the customers with their queries and complaints

• Scan the signature cards of the new customers • Associate signature cards with account numbers