Aug 2016 — Sep 2017
Operations Manager
MSI - KONEKTE
• Develop and Implement general services functions
• Manage the vehicle pool and the drivers team
• Oversees leasing, maintenance and management of housing and office space, project property and equipment
• Manage negotiation of leases, purchase and maintenance of vehicle pool and in-country transportation
• Manage inventory and disposal of expendable and non-expendable supplies and equipment
• Develop standards of issuing and controlling project properties
• Work closely with the Director of Finance and Administration and all staff to ensure seamless inventory control environment that tracks equipment and materials at all stages use at the office and OMRH
• Coordinate with Home Office Travel Team for all aspects of travel to ensure smooth transition to assignments including obtaining visas and residency permits, and arranging domestic and international travel and transfers
• Arrange medical evacuation coverage and travel insurance, and provides country-specific briefing an travel packages for all traveling parties In close collaboration with Director of Finance/Admin and the COP
• Manage the process of equipment and material handover as required by USAID
• Work closely with Contracts, Finance and Administration Manager and Accountant to process travel advances, travel and other allowances in a timely and policy complaint manner
• Supervise the management and controls over project furnishings, and computer equipment, as per MSI procedures for property management
• Ensure local procurement and execute approved and policy-compliant purchase orders for local vendors, contractors, and consultants for goods and services received, in accordance with MSI and donor policies and regulations
• Manage and increase the effectiveness and efficiency of support services like IT, Logistics, Security and Transportation
• Implement all the security tools in place in collaboration with and under guidance of the Chief of Party/Director of Finance and Administration and provide a regular update of information on security risks and the necessary measures to protect employees and office facilities.
• Under the guidance of the Director of Finance and Administration, lead on the execution of the Country Security Plan (including Evacuation Plan, Fire Plan).
• Provide oversight of Information & Technology Systems In collaboration with the Director of Finance and Administration,
• Ensure MSI can maintain and manage its lease agreements for the operation of physical office space.
• Monitor the MSI-KONEKTE vehicle fleet management and vehicle usage.
• Supervise maintenance/repair of office equipment, air conditioners, office building, electrical and plumbing systems
• Coordinate with the Finance Manager to manage procurement of goods and services
• Supervise support staff including handyman and drivers,
• Coordinate purchase requests and collect pro-formas
• Manage hardware / equipment / office supplies in coordination with the Office Manager
• Track and report daily and weekly movement of project vehicles
• Plan all transport missions PAP and outside the capital.
Aug 2016 — Mar 2017
Operations Manager
MSI - KONEKTE · ONG
• Develops and implements general service functions
• Oversees leasing, maintenance, and management of housing and office space, personal property, and equipment
• Coordinates the use of vehicles and travel requests
• Supervises the team of drivers
• Manages negotiation of leases, purchases, and maintenance of vehicle pool and in-country transportation
• Manages inventory and disposal of expendable and non-expendable supplies and equipment;
• Develops standards of issuing and controlling project properties
• Worked closely with the Director of Operations and field personnel to ensure seamless inventory control environment that tracks equipment and materials at all stages of use
• Ensures containment of costs through competitive supplier pricing and bidding and pursuing options for volume purchases of material and equipment
• Researches route planning options for all program-related travel
• Manages the process of equipment and material handover as required by USAID
• Works closely with the accountant to process travel advances and other allowances
• Reviews financial statements and data
• Oversees project inventory
• Manage all the events for the program
Sep 2013 — Aug 2015
Facilities Management Officer
MSH · ONG
Facilities Management Officer: 2013 to now
1. Coordinate administrative and physical and operational functions of the office. In conjunction with the relevant administrative staff, develop effective office procedures, including procedures for handling incoming and outgoing mail; visitor registration, announcement, and tracking; fax receipt and distribution; and intra-office notification of staff. Monitor office procedures and redesign systems as necessary. Provide regular communication to staff on procedures and any associated changes.
2. Oversee building security for the office and ensure that emergency procedures are in place. Chair the relevant security and emergency preparedness committee.
3. Ensure that emergency equipment is properly placed and maintained and evacuation procedures are in place.
4. Coordinate and follow up with the security companies regarding office security procedures and International staff house security arrangements.
5. Ensure and enforce that all staff entering hold a identification card.
6. Continuously monitor the security guards to ensure that no unauthorized vehicles enter the premises.
9. Supervise staff including the cleaners and maintenance staff, the receptionist and office warehouse staff, supervisory responsibilities include, but are not limited to, meeting with supervisees on a regular basis to discuss issues, track work progress, provide guidance and support, and ensure consistent quality of work performed; conducting Performance Plan and Reviews; communicating, implementing, and assuring adherence to policies, guidelines, and values; developing staff skills and knowledge; approving time sheets; and facilitating supervisee success whenever possible.
10. In charge of solving any issue that affects the premises, including but not limited to office repairs and maintenance, paint, pump functioning, generator functioning, EDH administration and payment, Fire prevention systems such as extinguishers, garbage control and collection, etc.
11. In charge of management of sub-contractors for office services: Digicel, Natcom, Hainet, EDH, garbage and pest control, fuel, etc.
12. Serve as the in-house expert and reference person on the building lease. Manage the facilities lease, assist the Director and other relevant parties as necessary in determining what actions are and aren’t in compliance with the lease. Ensure that the landlord are all fulfilling their obligations and responsibilities under the lease. Make suggestions for improvement as appropriate in the event of lease review and or renegotiation takes place.
13. Act as the main resource staff for the search of new potential new premises for rental. Liaise with Realtors, landlords and utility companies.
14.Oversee the purchase of office supplies and furniture. In collaboration with the Procurement Specialist, ensure that all procurements meet, cooperative agreement, grant, and contract procurement requirements (source and origin and competitive procurement).
15. Manage the office equipment and furniture inventory. Periodically update the office inventories, ensuring that all furniture and equipment are properly tagged, located and registered in the inventory.
16. In charge of semi-annual and annual physical inventory control of all assets, including vehicles, furniture, IT equipment, accessories, etc.
17. Working with the IT Specialist, coordinate the maintenance of office equipment.
18. In charge of the administration of the fuel for the generators.
19. Administer MSH employee parking.
A. 20. Working in conjunction with the Director, anticipate staff furniture, space and office equipment needs. Determine the allocation of resources, including, but not limited to, work space and electronic equipment.
21. Oversee the use and maintenance of common spaces, including the kitchen, conference, and gathering rooms. Ensure that a reservation system is in place for common meeting rooms to avoid conflicts in scheduling or use.
22. Coordinate the provision of equipment resources for conference and training rooms. Coordinate with the IS Specialist when electronic or other specialized equipment is required.
23. Ensure that cafeteria services are well maintained and well stocked including water, coffee, sugar, tea, etc.
24. In charge of cafeteria inventory and stock control.
25. Works with managers, employees and Director to determine space utilization.
26. Perform and complete other duties and projects as required by the operational needs of MSH and as instructed by the Supervisor.
Aug 2013 — Aug 2015
Procurement
MSH · ONG
- Receipt and review all Purchase Requisitions (PRs) and verify price target that all specifications and requirements are clear and that all corresponding authorizations have been obtained.
- Organize Bid Review Committees (BRC) if needed, and ensure they follow all BRC guidelines as stipulated in the Procurement Manual
- Receive and review all bids and quotations in accordance with price target and specs, and prepare quotes summary sheet.
- Ensure the BRC analyzes all bids in a competitive manner and carefully considering all costs and benefits including those not presented on bids explicitly.
- Once all required steps have been completed depending on the value of the procurement, then: make the selection of the best supplier with regard to price, quality and delivery; determine payment and delivery terms; prepare the Purchase Orders (PO); and draw up contracts as needed.
- Ensure that all procurement is processed for all applicable exonerations as established in the Host Country Agreement or through Donor Agreements, and draft any exemption letters for VAT, duty and tax whenever necessary.
- Always negotiate with suppliers regarding price reductions, preferred payment and delivery terms, and shipping options when necessary.
- Liaison with Shipping Associate/Supply and Delivery Coordinators to ensure timely collection from suppliers, shipping and delivery as well as collection of proof of delivery (POD).
- Ensure proper filling of all procurement documents for recordkeeping and auditing, and maintain orderly files on active orders and post activities such as change notices, scheduling changes and partial shipments
Provide procurement procedures and policy guidance and interpretation for all staff