Expériences professionnelles
Aug 2016 — Mar 2017
Head of Technical, Consultant
RE-VOLT S.A · Privé
Working with outsourcing Hardware Manufacturer, Fixing hardware issues, Backend system Maintenance, Manage CRM Application, Manage Call centers Call sheets and KPI
Dec 2015 — Aug 2016
Technical Consultant
XPERTRONICS · Privé
— Partnered with Tier II and Tier III Technicians for Smartphones, Game Consoles and PC Repairs
— Working with outsourcing Hardware Manufacturer, Cellphone Stores and Repair shops for Quality Repair & Hardware delivery
Mar 2007 — Apr 2013
Customer Care Technical executive
Unigestion Holding S.A./Digicel
IT HELPDESK SUPPORT (PC MAINTENANCE NETWORK SUPPORT, CRM APPLICATIONS SUPPORT, VAS PRODUCT SERVICES, MOBILE TECHNOLOGY, MOBILE SECURITY (BLACKBERRY ENTERPRISE SERVICES, BLACKBERRY INTERNET SERVICES), SMARTPHONE REPAIR
