Mar 2014 — Aug 2015
Assistant Manager
Walgreens · International
• Manage all funds in the operation
• Manage all departments of the operation such as cosmetics, pharmacy, photo, and cashiers
• Responsible for supervising and managing all personnel in the operation
• Insure that the cash registers and safe are accurate at the beginning and end of each shift
• Check vendors to insure proper receipt of all merchandise
• Manage the stock room to insure accurate accounting of all merchandise
• Prepare daily cash reports to insure that all funds coming in and out of the store is accurate
• Count and prepare cash and checks for daily deposit
• Complete coaching cards on employees to ensure that they are maintaining the level of service that we require;
• Conduct in-store training session on new company initiatives, daily AS400 usage.
• Train new team members and provide extraordinary customer care
Jun 2013 — Sep 2013
Field Research Coordinator
SCORE Miami Dade · International
• Coordinated monthly workshops and activities under the supervision of the Chairwoman
• Assisted counselors and presenters in preparing projects for Power Point presentations
• Regular responses to e-mails
• Knowledge of Microsoft Word, Power Point, Excel, and basic Photoshop
• Excellent analytical and writing projects and reports
Aug 2008 — Feb 2015
Clerical Assistant
Miami Dade College · International
• Coordinated student activity programs for new in-coming students
¥ Assisted prospective students with successful completion of admission applications for credit programs
¬• Provided Service Excellence support to the Center’s internal and external constituents
• Knowledge of college admission, registration, financial aid, testing and enrollment information and procedures, academic regulations, programs of study and departmental responsibilities and locations
¥ Assisted in Orientation and Recruitment efforts
¬¬• Performed advanced clerical work, data entry, and database development
• Knowledge of college activities and special programs, college regulations, testing counseling, and advisement services
¥ Assisted callers with detailed information about college programs and services as well as, location of departments
• Processed calls, appointments, answers questions and complaints, and relays and receives information about the college and campus
• Consulted with students regarding proper documentation for classifications, residency-for-tuition purposes, dual enrollment and transient forms processing, as well as, assists students, and parents of dependent students.
• Referred students for testing, advisement, bursar, and financial aid assistance
• Assisted students on registration, scheduling, dual enrollment processes, student schedules, residency-for-tuition purposes, and program changes
• Performed other duties as assigned