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C. L.

Gestion de Projets

8 ans d’expérience

À propos

• Fluent in both Creole & English with basic French • Ability to develop and maintain understanding and good will with the general public and other individual in a courteous manner. • Ability to utilize innovative and/or cognitive skills to develop, apply, and/or modify ideas, concepts, systems, procedures, products, forms, etc. Experience with office management and application intake, review, and processing. • Implement policies and programs accurately and constructively, as well as the ability to apply regulations, policies, and procedures effectively; • Proceeds with work assignments with minimal instruction or guidance after training. • Ability to understand and follow complex oral and written instructions; • Excellent analytical and writing projects and reports • Good knowledge research and report preparation and good knowledge of office related practices • Microsoft Word, Power Point, Excel, basic Photoshop, data entry, knowledge of AS400 • Typing, filing, scanning, faxing, and copies • Extraordinary Customer Service

Expériences professionnelles

Mar 2014 — Aug 2015

Assistant Manager

Walgreens · International

• Manage all funds in the operation • Manage all departments of the operation such as cosmetics, pharmacy, photo, and cashiers • Responsible for supervising and managing all personnel in the operation • Insure that the cash registers and safe are accurate at the beginning and end of each shift • Check vendors to insure proper receipt of all merchandise • Manage the stock room to insure accurate accounting of all merchandise • Prepare daily cash reports to insure that all funds coming in and out of the store is accurate • Count and prepare cash and checks for daily deposit • Complete coaching cards on employees to ensure that they are maintaining the level of service that we require; • Conduct in-store training session on new company initiatives, daily AS400 usage. • Train new team members and provide extraordinary customer care
Jun 2013 — Sep 2013

Field Research Coordinator

SCORE Miami Dade · International

• Coordinated monthly workshops and activities under the supervision of the Chairwoman • Assisted counselors and presenters in preparing projects for Power Point presentations • Regular responses to e-mails • Knowledge of Microsoft Word, Power Point, Excel, and basic Photoshop • Excellent analytical and writing projects and reports
Aug 2008 — Feb 2015

Clerical Assistant

Miami Dade College · International

• Coordinated student activity programs for new in-coming students ¬• Assisted prospective students with successful completion of admission applications for credit programs ¬• Provided Service Excellence support to the Center’s internal and external constituents • Knowledge of college admission, registration, financial aid, testing and enrollment information and procedures, academic regulations, programs of study and departmental responsibilities and locations ¬• Assisted in Orientation and Recruitment efforts ¬¬• Performed advanced clerical work, data entry, and database development • Knowledge of college activities and special programs, college regulations, testing counseling, and advisement services ¬• Assisted callers with detailed information about college programs and services as well as, location of departments • Processed calls, appointments, answers questions and complaints, and relays and receives information about the college and campus • Consulted with students regarding proper documentation for classifications, residency-for-tuition purposes, dual enrollment and transient forms processing, as well as, assists students, and parents of dependent students. • Referred students for testing, advisement, bursar, and financial aid assistance • Assisted students on registration, scheduling, dual enrollment processes, student schedules, residency-for-tuition purposes, and program changes • Performed other duties as assigned

Formation académique

2009

Licence — - - Non-defini - -

Miami Dade College

2013

Licence — Gestion de Projets

Miami Dade College

Langues

Créole d’Haïti Langue maternelle
Anglais Avancé
Français Intermédiaire