Answer and direct phone calls; Organize and schedule meetings and appointments; Maintain contact lists; Produce and distribute correspondence memos, letters, faxes and forms; Assist in the preparation of regularly scheduled reports; Develop and maintain a filing system; Provide general support to visitors; Provides information by answering questions and requests; Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

• Handled requests for information and data and resolved administrative problems and enquiries; • Supported the Country Director with travel arrangements; • Prepared agendas/packages for meetings as required; • Responsible for accurate and up to date HR files and records and general office files; • Participated in the formulation of the company’s administrative policies; • Provided advice and assistance with writing job descriptions; • Identified media/advertising sources and advertise vacancies in accordance with recruitment procedures, and deal promptly with all recruitment-related correspondence; • Scheduled and participated in all interviews; • Managed the induction /orientation program for all new and replacement employees; • Together with the Country Director developed and implemented the human resources policies such as conditions of employment, performance management, training and development and disciplinary procedures; • Managed all aspects of payroll administration from payroll preparation to payment to employees; • Timely remittance of statutory payments to the relevant government authorities; • Provided advice and assistance to all employees on pay and benefit systems; • Together with the Country Director handled complaints, disputes and grievances from staff, gathering the information, documenting and filing appropriately and if necessary consulting with a labor lawyer; • Received, recorded, and summarized leave (all types of leave) forms, and updated the leave schedule regularly; • Promoted and maintained good employee and labor relations with the staff through various activities and intervention; • Assisted in promoting opportunities to encourage good practices among staff and in identifying issues/themes that would improve Living Water administrative policies and procedures; • Ensured that human resources and administrative systems for the program are implemented properly and that the staff complied with the required policies and procedures.

 Ensured all payments after approval by the Head of programs upon presentation of the required documents;  Wrote and edited memos, official correspondence, e-mails, faxes and short reports in French and English if necessary;   In collaboration with the team and the supervisor, prepared requests for cash advance according to expenditures.  Kept abreast of national legislation, through the administrative team in Port-au-Prince and provided necessary adjustments to the procedures;   Managed the archiving of official documents of the team in coordination with the supervisor;  Planned and coordinated a complete itinerary for the Program Manager and provided interpretation and translation if necessary;   Developed and maintained professional and interpersonal relationships with all CRC staff at all times;   Ensured that all Program staff needs are completed. 

 Raised all Purchase Orders within a set budget;   Prepared Petty Cash and cash advances while assuring reconciliation is done according to procedure;   Ensured that all foundation inventory is tracked and stored properly;   Maintained project databases updated on a regular basis;   Required to respond to all project submissions within a time frame of 15 days;   Followed up on implementation and reports;   Supervised the fleet and kept records of DMT expenses;   Assisted in organizing inaugurals and other activities coinciding with public relations. 

 Controlled access to the Project Manager;   Organized itineraries, meetings and carried out administrative duties, which also included accountancy;  Accompanied the Office Manager in budget management, bookkeeping, procurement, travel arrangements and conferences;  Reviewed meeting documents and also recorded all minutes of meeting;  Monitored and updated the Office Calendar;  Collected logs, distributed mail and documents on behalf of the Office to staff members and Partners.

 Regularized the flow of correspondence to the project’s staff;  Restructured office space in coordination with the administration to accommodate additional staff or consultants;  Verified constantly that every member of the staff are satisfactorily engaged in their duties and tasks supported the Registrar at the reception;  Provided general administrative and clerical support.

 Assisted the General Manager with daily tasks;  Prepared purchase requests and issued purchase orders;  Assured proper management of the Petty Cash;  Manu-scripted all minutes of meeting;  Assisted accountants with payroll calculations;  Supervised estate maintenance for expat employees.

 Prepared transcripts and verified routing of mail to recipients;  Handled reception of all business documents;  Supervised a staff of 3 employees;  Reviewed and made corrections to audit reports before they are submitted to clients.