 Assist the Program Support Director in providing essential logistics, administrative, IT and Human Resources Management support required for the implementation of the programs strategy  Ensuring PS Director work is planned and organized in a way which will meet the needs of colleagues within the organization in the most effective manner possible;  Assist the PS Director to liaise with the Legal Firm to ensure all legal related issues are monitored and actions or court cases are dealt with promptly and efficiently  Support the Program Support Director in the preparation of all documentation required for key decision making as required;  Support the roll out of the recently revised Structure, ensuring proper monitoring of the timeframe preparing logistics for training of roll out  Ensure follow-up with the PS Managers to ensure adherence to reporting requirements and deadlines;  Assist PS Director by reading, researching, and routing correspondence; drafting letters and documents;  Monitor PS Director mails to flag action items as requested  Provide a bridge for smooth communication between the Program Support and other departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.  Review correspondence or information materials relevant to the area of work prepared by other support staff;  Ensure that all documents submitted for the PS Director approval/signature are complete and respond to JP/HRO’s policies;  Process purchase requisitions / orders within purchasing authority  Invite, assess, and award/recommend supplier tenders, bids, quotations, and proposals  Establish and negotiate contract terms and conditions, and maintain supplier relationships  Prepare and maintain purchasing records, reports and price lists  Work with internal and external stakeholders to determine procurement needs, quality, and delivery requirements  Assist in the development of specifications for equipment, materials, and services to be purchased  Administer contract performance, including delivery, receipt, warranty, damages and insurance  Reconcile or resolve value discrepancies  Comply with and maintain knowledge of applicable rules, legislation, regulations, standards, and best practices  Address staffing resource needs and supervise purchasing clerks  Develop and maintain constructive and cooperative working relationships with colleagues and management  Ensure necessary records are maintained that can readily provide current, accurate and accessible information;  Take minutes of meetings and follow up on to-do items as needed;  Maintain calendar for the PS Director using electronic calendaring system;

 Prepared , recorded, checked over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material  Recorded and prepared minutes of meetings  Organized travel schedules and booked reservations  Determined and launched office procedures  Opened and distributed incoming regular and electronic mail and other material and coordinated the flow of information internally and with other departments and organizations  Set up and upheld manual and automated information filing systems  Translated documents between English and French and ensured occasional interpretation  Ordered workplace supplies and maintained record  Scheduled and verified appointments and meetings of managers  Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person  Reviewed expense reports and cash advances  Processed accounts payable checks and payroll  Managed electronic funds transfer  Posted and maintained accounting documents in the database  Ensured invoice payments

 Developed, plan and implemented core program deliverables  Ensured all resources were managed in a time efficient manner  Maintained liaison with grant companies and other donors  Wrote and edited proposals as needed  Supported communication functions in order to bring programs to fruition  Managed press releases and other materials for ensuring outreach and communications  Maintained workflow by studying methods; implementing cost reductions; and developing reporting procedures.  Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.  Developed administrative staff by providing information, educational opportunities, and experiential growth opportunities.  Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.  Ensured operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.  Provided information by answering questions and requests.  Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.  Completed operational requirements by scheduling and assigning administrative projects; expediting work results.  Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.  Contributed to team effort by accomplishing related results as needed.

 Greeted and checked-in airline passengers  Assisted passengers on arriving domestic and international flights  Checked-in passenger baggage  Rescheduled passengers with flight interruptions  Documented all international departures  Assisted unaccompanied minors (UMs)  Assisted passengers with absent baggage  Verified passenger departure documents  Produced all required business documentation

 Prepare , record, check over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material  French and English teacher  Record and prepare minutes of meetings  Determine and launch office procedures  Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations  Set up and uphold manual and automated information filing systems  Translate documents between English and French and ensure occasional interpretation  Order workplace supplies and maintain record  Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person

 Identified prospect by reading telephone and zip code directories and other prepared listings.  Call prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.  Influenced customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.  Completed orders by recording names, addresses, and purchases; referring orders for filling.  Kept equipment operational by following manufacturer's instructions and established procedures.  Secured information by completing data base backups.  Maintained safe and clean working environment by complying with procedures, rules, and regulations.  Maintained operations by following policies and procedures; reporting needed changes.  Contributed to team effort by accomplishing related results as needed.

 Organized and delivered classroom lectures to students.  Evaluated students class work and assignments.  Prepared classroom and coursework materials, homework assignments, and handouts.  Maintained accurate student attendance records and grades.  Classroom management