A main role consist to ensure the system is running smoothly and is fully operational during work hours. Install and configure operating and IRC approved software, maintains an up -to-date preventives maintenance plan for the IT equipments, develops and implements user support staff training, including training on basic care and maintenance of computers and equipments for users and Updates and maintenances (Operating systems, antivirus, Ms Office applications)

Installation of operating systems on computers (Windows XP and Seven,) and configuration according to company policy. Inventory of damaged office equipment (computers, printers...) Support to employees, troubleshooting and Helpdesk. Repairing hardware critical to the smooth operation of the department

Checking kiosks equipped with mobile payment service. Verification of data submitted, database management by SURVEY MONKEY. . Experience gained teamwork and the ability to work on a database online via the Internet.