March 2015 – January 2016 - Customer Service (Droompac SA)  Executive Coordinator / Responsible an annex Petion-ville.  Package delivery, payment receipt, checking.  Resolving face to face, telephone and email queries quickly and to completion.

May 2011 – April 2015 - Customer Service (Contractor with Digicel)  Kliyan Pam and Noulapouou project executive Jr / Agent line 111, 101, 1010  Taking ownership for queries from first contact to resolution.  Interacting directly with potential, new and existing clients.  Development, maintenance and retention of customer relationships.  Informing customers of all the latest products.  Promoting products and services / Telesales.  Trainer of Sales Agent (Data Clinic Project).  Implementing agreed promotional activities.  Monitoring until completion outstanding orders and enquiries.