À propos
A flexible professional with cross-over experience from Project Management to Marketing in a dynamic environment. Has ability to perform in the different work situations and tasks exposed to. High communication and writing skills. Experience in creating and managing Communications Campaigns for Telecom business.
Expériences professionnelles
Sep 2015 — Présent
Operations Manager
International Effects · International
Managing, developing and launching of projects, achieving the usage growth of the products/services offered by the Company.
Creating Digital Marketing proposals to enhance our Customer Relationship Management (CRM) with the companies to which we serve.
Aug 2014 — Aug 2015
Products Coordinator
Unigestion Holding S.A./Digicel · Privé
Manage and champion the development of each product and service from conceptual stage through launch.
Worked closely with Marketing department to create and supervise communication campaigns.
Sep 2013 — Aug 2014
Projects Coordinator
Unigestion Holding S.A./Digicel · Privé
Worked closely with the Business Development Manager to drive new opportunities and accelerate the implementation to hit the revenue targets. Prepared weekly reports for Digicel Business SMT and PMO on Digicel Business Project status.
Nov 2012 — Feb 2013
Marketing Department Intern
Farmacia Carol · Privé
• Organized the logistics and supported the launch preparations for PR activities/events communicating the pharmacy services and special health programs to the market. • Created a Market Research guideline to understand the perception of the consumers in certain sectors of the region regarding the pharmacy.
Mar 2011 — Nov 2012
Procurement Officer
Promotora Granada S.A./Constructora O.V. · Privé
• Responsible for the ordering of materials, supplies, and/or equipment, and the follow through with Vendors on shipment and delivery and negotiated with suppliers for cost reduction.
Jan 2011 — Mar 2011
Operations Assistant Intern
Gold's Gym · Privé
• Worked directly with Operations Manager and other personnel assisting with office and employee management.
Jul 2008 — Jan 2009
Judicial Interpreter
International Law Office Dominicana · Privé
• Translated various documents on demand from Spanish to English and vice-versa, including battery manuals, real state contracts, study programs, etc.
Jul 2007 — Jun 2010
Quality Analyst Specialist
Nearshore Call Center · Privé
• As a Quality Assurance Analyst, had various assigned campaigns where I did live monitoring and recording of agent’s calls with customers to evaluate performance and detect underperformance of the agents while communicating with the customer.
• Prepared weekly reports for the QA Manager indicating the performance of each individual agent.
Langues
Anglais
Langue maternelle
Espagnol
Langue maternelle
Français
Intermédiaire
Créole d’Haïti
Intermédiaire
