À propos
Trilingual manager possessing experience in the administration of a company and the management of functional and operational personnel. Honest, conscientious and endowed with spirit of initiative combining professional enthusiasm and ethics in order to obtain excellent results
Expériences professionnelles
Jul 2007 — Présent
Technician Fibe TV, Phone, Internet and IP
Bell Canada · Privé
. Install, repair and Maintain different kinds of equipment and telecommunication's services Responding to the Existing and future customer's need.. Travel to customer's premises to install, Maintain, or audio repair and visual electronic reception equipment or accessories.. Set up service for customers, Installing , connecting, testing, or adjusting equipment.. Explained phone, internet and tv-fibe sevices to subscriber after-Installing.. train, supervise and follow-up new technician.
May 2005 — Jul 2008
Mortgage Broker
Multi-Pret Hypotheque · Privé
. Negotiate mortgage loan with several financial institutions on behalf of client and obtain the best rate on the market.
. Propose a plan for debt consolidation.
. Knowledge of all mortgage products from over twenty(20) financial institutions. Up to date market and understand client’s real need.
. Refinance. Pre-qualification, buying and transfer.
Apr 2004 — Sep 1998
Senior Certified Court Interpreter/Translato
STATE OF CONNECTICUT- JUDICIAL DEPARTMENT SEN · Public
Translation of documents and interpretation of legal testimonies for the federal court and private law firms in French, English and Spanish.
Achievements:
• Interpreter for the Judicial Department. Translate documents from French, Spanish, and Creole into English for the Court.
• Translate documents French/English, English/French and act as interpreter for individuals who are unable to speak or understand English at the Court House in the Stamford, Norwalk, Bridgeport and Danbury, New Haven, New London and Norwich areas.
Mar 2004 — Apr 2005
Conversion Specialist, Thecnical Support and
CIBC · Privé
Responsible for the conversion of the bank branches of Quebec and Ontario. Verification, analyse and control of documents such as personal and commercial loans, mortgages, third seizures, signature cards etc…
Achievements:
• With great success completed the conversion of the branches in Montreal, North, South and West of Montreal, Quebec, Ayers Cliff, Bromont, Stanstead, Granby, Coaticook, Val d’Or, and Kuujjuaq, Ottawa and Vanier in Ontario
Oct 1998 — Apr 2004
Chief Executive Administrator
Gokar Import-Export · Privé
Managed the administrative department with principal accounts and customer service. Controlled inventories of 1.5 million items and evaluated the detail of it. Produced various reports/ratios containing statistical data. Managed of the financial statements and budgets. Ensured the distribution in America and supervised the compilation of the international operating budgets. Supervised 127 employees.
Achievements:
• Generated an increase of 42% of the sales for the company, which passed from 5 million to 7.1 million by creating contacts with international customers.
• Created a processing team environment that was pleasant, stable that decreased the rate absentee that passed from 5% to less than 2%.
• Increased in the productivity.
• Implemented a method of communication by codes with the suppliers what increased the quality of the contracts and the precise details of the orders.
Customer Service Director 1998 to 2000
Interim General Manager responsible for the day to day operations, the follow-up of the accounts payables/receivables, orders on import and export, schedules, salary and the no-claims bonus. Training and supervision of the employees.
Aug 1987 — Jun 1994
Operations Supervisor Cash Letter Preparation
Union Trust Bank · Privé
Supervision of the day evening and night shifts. Applied the administration and overseeing the daily transactions of 24 bank employees.
Achievements:
• Responsible for the Cash Letter, Transit, EFTS Departments
• Scheduled and assigned all Cash Letters, Returns Items and Reader/Sorter tasks for the P.M. Check Processing Operations.
• Coordinated the work flow of the Check Processing activities spanning two shifts daily and Weekend processing that represented a monthly shipment of 3.5 millions items /$2.8 billions.
• Monitored and controlled the shipment of transits Cash Letter to Federal Reserved Banks to optimize funds availability, control service and transportation charges.
• Tested and implemented new and revised application systems including documentation
Changes and personal training.
• Provided personnel administration and supervision to two senior clerks and eight employees.