À propos
• Strong communication & interpersonal skills • Strong administrative skills • Discrete and Ethical • Fluency in English, French and Creole • Proficient use of MS Office (Work, Excel, Outlook, PowerPoint, Publisher and Access). • Excellent organizational skills. • Reliable and detailed oriented. • Good customer-relations background
Expériences professionnelles
Jan 2017 — Présent
Human Ressources Director Adjoint
Kinam Hotel · Privé
Develop and administer programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
Participate in executive, management, and company staff meetings and attend other meetings and seminars.
Coordinate all Human Resources training programs
Serve as part of the interview team for position finalists
Manage employees’ health insurance related concerns
Partner with management to communicate Human Resources policies, procedures, programs, and laws.
Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
Conduct investigations when employee complaints or concerns are brought forth.
Protect the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations.
Sep 2016 — Présent
HR Administrator
Television Pacific · Privé
Being aware and knowledgeable of all recent past, current and future campaigns in order to deal with client and broadcaster enquiries
Communicating effectively with clients and media agencies
Supervise all employees
Process reports
Employees and Administrative Control
In charge of diffusion
Feb 2016 — Présent
Reservation Manager
Kaliko Beach Club · Privé
Handle all groups and individual reservations.
Reply to all company's emails.
Create and provide proformas as necessary.
Handle all transactions.
Supervise the reception.
Create new strategies to generate more profits and traffic.
Resolve all clients' issues.
Assist the general manager as needed.
Oct 2014 — Sep 2015
Flight Attendant
American Airlines · International
Ensure the safety of passengers.
Administer first aid in medical emergencies.
Serve food and beverages.
Provide Administrative Assistance.
Jan 2014 — Apr 2014
Client Service Professional
H&R Block · International
• Answer and direct phone calls
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
Sep 2011 — Dec 2013
Administrative Assistant
Florida International University · International
• Answer and direct phone calls
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
Langues
Créole d’Haïti
Langue maternelle
Français
Langue maternelle
Anglais
Langue maternelle
Espagnol
Débutant