À propos
Brand Manager and Community Manager passionate about creating impactful brands and managing thriving online communities. With a strong background in branding, digital marketing, and creating compelling content, I bring a unique blend of creativity and strategic thinking to elevate brands to new heights. Additionally, I am an IT expert with in-depth experience in developing and solving technical problems, allowing me to integrate the power of technology seamlessly. In addition to my professional background, I hold a diploma in customer service from Alison Online Learning, underscoring my commitment to providing excellent customer experiences. With over two years of hands-on experience in customer service, gained through my tenure at Digicel, I have honed my skills in addressing customer needs and ensuring satisfaction. This experience has further enriched my ability to understand and connect with diverse audiences. I am passionate about leveraging my multifaceted skill set to drive meaningful brand experiences, foster community engagement, and deliver exceptional customer service.
Expériences professionnelles
Date non renseignée — Présent
Digital Agent / Customer Care Support Officer
Unigestion Holding S.A./Digicel · Privé
In this role, I focus on delivering thorough customer support to
clients in Jamaica via email and social media, addressing
inquiries and concerns promptly and effectively.
I transitioned to the role of a Digital Agent for Digicel +,focusing
on delivering optimal assistance to customers in the St-Lucia &
Hubbs region.