For the past seven years, the American Red Cross has implemented the Haiti Assistance Program (HAP) that was established to direct the organization’s response to the 2010 Earthquake in Haiti. HAP activities focus on integrated community recovery and preparedness interventions in Haiti working within the Red Cross/Red Crescent Network, in particular with the Haitian Red Cross, and also through external partners.

Our work in the challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of security, funding and end of project.
Part of HAP’s initiative for program transition activities is to accompany the staff. American Red Cross understands that duty of care means an institutional responsibility to all staff, regardless of position, location or employment category, to ensure safe and secure working conditions and a work environment that promotes staff well-being, increases individual resilience, and supports a healthy and productive workforce.

The specialist/firm is responsible for developing a holistic staff care strategy, leading the identification, development and delivery of staff care services and emergency interventions in the areas of self-care, resilience, stress management and psychological trauma response for AmCross staff:

• Equip senior management member (SMM) and supervisors with guidance, tools, resources and training to support staff resilience and productivity.
• Lead capacity building of all staff, but especially managers, coordinators and the SMM to recognize the signs and symptoms of stress, burn-out and vicarious trauma, in order to better support staff needs and to facilitate peer support between team members.
• Provide individual support and/or consultation for staff care as needed, and conduct peer support interventions.
• Undertake timely interventions for staff involved in critical incidents.
• Regularly develop, gather and distribute stress and trauma management resource tools and materials to all staff.
• Design, conduct and/or participate in stress and trauma management training and activities.
• Utilize various methods to understand the support needs, concerns, and stress levels of staff, and advise management through regular consultation on how to better meet the needs of staff to minimize staff care risks.
• Provide regular communication to all staff regarding information and research findings related to staff care in similar working environments.

This consultancy will be completed in close collaboration with the Country Representative, the Operation Director and HR.

• Graduate degree psychosocial health, public health, health, psychology (clinical), or a related degree. Experience in Human Resources or Organizational Psychology is a plus.
• 7 – 10 years of professional experience with at least 3 years work experience in emergency or humanitarian relief, community development in difficult circumstances, trauma, human resources, occupational mental health or psychosocial support.
• Demonstrated successful experience in delivering stress and trauma management or psychosocial services which preferably includes working with people in multi-cultural and multi-lingual environments
• Strong training, presentation and facilitation skills
• Excellent writing, policy development and communication skills
• Formal training or working knowledge in Critical Incident Stress Management (CISM)
• Demonstrated consultative leadership style and problem-solving approach that promotes social support, flexibility and team cohesion
• Ability to develop a scalable strategy and apply creative and innovative techniques to address staff care needs in a remote management and emergency context

To apply submit CV, and brief cover letter detailing relevant experience and compensation requirements (daily fees per working day) via email to: senji.gaetane@amcrosshaiti.org with cc to gina.barreau@amcrosshaiti.org.

Please put the following in the subject line: “Staff Care Specialist/Firm”
Only candidates who have been selected for an interview will be contacted.